Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Antonia Daniel

CSL Plasma Center
Sterling Heights,USA
1
Language
1
Certification
6
years of professional experience
Medical Screener-Group Lead overseeing donor intake, basic screening procedures, and donor record accuracy for 36–60 donors per shift in a plasma collection setting. Supports safe operations by conducting 5–10 equipment calibration checks per week, resolving calibration issues, and documenting incidents when equipment leaves service. Guides reception staff and other team members through processes, procedures, and donor communication.

Work History

Medical Screener-Group Lead

4 Years 6 Months
CSL Plasma Center | 02.2022 - Current
  • Executed screening procedures to ensure strict compliance with donation criteria.
  • Responded to inquiries and delivered effective assistance and communication to callers.
  • Answered questions and provided appropriate assistance and communication to callers.
  • Registered new and current donors while performing comprehensive screening procedures to assess suitability for plasma donations.
  • . Conducts daily calibration of equipment according to SOP and Plasma Operating Procedures (POP). Resolves calibration issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
  • Provided guidance and technical training on processes and procedures to reception staff and other staff.
  • Maintained a clean and efficient work environment and ensured sufficient operating supplies and forms.

Grocery Clerk

1 Year 7 Months
Kroger | 07.2020 - 02.2022
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted customers in locating items efficiently to enhance overall satisfaction.
  • Retrieved items for customers and verified prices.
  • Facilitated customer purchases by handling heavy items, processing payments, and bagging purchases.
  • Resolved customer complaints and concerns with effective solutions to improve service experience.

Education

High School Diploma

Sterling Heights High School | Sterling Heights | 06-2017
  • Cum laude graduate
  • Completed AP course in Psychology

Skills

Complaint resolution
Conflict resolution
Clear communication
Time management
Team management
Patient screening procedures
Donor eligibility assessment
Incident documentation
Equipment calibration
Staff training
BLS certification

Accomplishments

Cross-trained to multiple areas including Processing, Donor Support Tech and Machine Repair Tech.

Certification

  • Machine Repair Technichican - 2026

Languages

Arabic

Timeline

Medical Screener-Group Lead

CSL Plasma Center
02.2022 - CurrentRead More

Grocery Clerk

Kroger
07.2020 - 02.2022Read More

Sterling Heights High School

High School Diploma
Read More
Antonia Daniel