Ozell S. Davis
Harvey,IL
Summary
Providing exceptional service with my transportation expertise, to ensure the safety of passengers and to increase the sales within the company.
Overview
22
22
years of professional experience
Work History
BUS OPERTATOR SUPERVISOR
AM Bus Company
Chicago, IL
11.2009 - 11.2022
- Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
- Served as a dedicated driver to provide safe and reliable transportation for passengers to their destinations.
- Ensured strict guidelines to more than 20 employees for cleanliness of buses.
- Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
- Performed basic care and maintenance for the bus fleet.
- Utilized appropriate driving techniques, including defensive driving, when operating the school bus.
- Kept up-to-date on current road conditions within assigned routes.
TICKET SALES AGENT
Greyhound Bus Station
Chicago , IL
05.2001 - 10.2008
- Assisted customers with ticketing inquiries and purchase of tickets.
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Collected baggage fees, excess baggage charges and other applicable fees from passengers.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
High School Diploma -
Bloom Trail High School
Chicago Heights, IL06.1999
Skills
- Skilled Collaborator
- Clean Driving Record
- Customer Service-Oriented
- Troubleshooting Skills
- Computer Skills
- Effective Communication Skills
- Rapid and Adaptive
- Active Listening Skills
Timeline
BUS OPERTATOR SUPERVISOR
AM Bus Company
11.2009 - 11.2022
TICKET SALES AGENT
Greyhound Bus Station
05.2001 - 10.2008
High School Diploma -
Bloom Trail High School