Summary
Overview
Work History
Education
Skills
References
Katelyn Knottnerus

Katelyn Knottnerus

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Supervisor

Red Lobster
West Dundee, IL
03.2021 - 09.2024
  • Ensured efficient functioning and team coordination for over 200+ guests on a daily basis.
  • Successfully anticipated potential hurdles and effectively implemented solutions to enhance productivity of daily operations.
  • Mastered scheduling software and adeptly developed weekly team schedules.
  • Ensured compliance with health and safety regulations for both team and restaurant
  • Maintained exceptional guest experiences while upholding restaurant standards.

Bartender/Server

Red Lobster
West Dundee, IL
03.2021 - 09.2024
  • Delivered consistent, personalized service to meet and exceed customer expectations for up to 5+ tables simultaneously
  • Delivered efficient and accurate services routinely.
  • Sustained a high level of morale and efficiency throughout the work period.

Front Desk Receptionist/Manager

Salon MACKK
Crystal Lake, IL
10.2016 - 06.2021
  • Greeted customers warmly and made them feel welcome.
  • Efficiently managed call flow for scheduling and service inquiries
  • Provided administrative support to team members by performing tasks such as making copies, organizing documents, and rearranging schedules
  • Managed and updated daily, monthly, and yearly calendars consistently
  • Coordinated all aspects of bridal services with utmost attention to detail.
  • Interviewed new candidates and delivered training modules
  • Implemented new recycling programs to enhance salon sustainability through innovative approaches

Barista

Conscious Cup Coffee Roasters
Crystal Lake, IL
10.2016 - 12.2019
  • Welcomed and served over 150 customers per shift, efficiently assisting with customer service, drink preparation, and food delivery
  • Succeeded in acquiring knowledge of more than 50 unique custom drinks and demonstrated dedication towards continuously expanding my expertise in the field
  • Facilitated comprehensive training sessions for all cafe positions
  • Ensured cleanliness and adherence to food standards without fail

Artist/Team Member

Santa's Village
East Dundee, IL
06.2016 - 10.2016
  • Maintained high levels of productivity and quality across all operations.
  • Adapted to diverse station roles based on necessity
  • Managed face painting and other creative talents to provide exceptional artistic experiences for hundreds of children daily

Education

High School Diploma -

H.D. Jacobs High school, Algonquin, IL
05.2016

Fine Arts Study -

Elgin Community College, Elgin, IL

Skills

  • Skilled collaborator
  • 8 years of customer service
  • 5 years operations and staff management
  • Effective communicator
  • Solution-oriented professional
  • Loyal and team-oriented
  • Rapid and efficient trainee
  • Proficient computer skills

References

References available upon request.

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Katelyn Knottnerus