ANTONIA FREELAND
Golden,CO
Summary
A creative and outgoing individual well-versed in customer service, capable and experienced with working in a challenging environment. A reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help a team succeed. Excited about the opportunity to take the next career step with the City of Golden. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Court Clerk position. Ready to take on a new career.
Overview
18
18
years of professional experience
Work History
Fresh Cut Produce Supervisor
Safeway
09.2023 - Current
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Trained newly hired team members in daily job requirements.
Barista
Safeway
06.2022 - 09.2023
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
- Welcomed guests with friendly smiles and positive attitude
- Created warm and welcoming atmosphere by promptly greeting customers and addressing needs
- Documented complex orders to accurately process payments in POS system
- Addressed and resolved customer issues to promote satisfaction
- Prepared beverages with speed and accuracy to minimize customer wait times
- Navigated periods of high volume with calm demeanor to keep store operating to standard.
Hairstylist
Independently Employed
08.2006 - 06.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Counted and documented opening and closing cash amounts daily
- Completed in-home services for elderly clients unable to travel to salon
- Completed wet styling, thermal styling, permanent waving services
- Determined appropriate hair treatments based on conditions and textures
- Mixed pigments and used proper techniques to achieve desired color results
- Recorded notes for future reference about customer preferences and services delivered
- Educated customers on products to maximize benefits
- Resolved guest complaints about service or style
- Processed payments, entering sales in register for prompt customer service.
Education
Cosmetology Certificate - Cosmetology
Aveda Academy
New York, NYBachelor of Fine Arts - Theater Arts
University of Colorado at Boulder
Boulder, COSkills
- Problem Anticipation and Resolution
- Physical Stamina
- Appointment Coordination
- Manual and Finger Dexterity
- New Technique Development
- Task prioritization
- Decision making
- Payment Processing
- Quality Standards
Timeline
Fresh Cut Produce Supervisor
Safeway
09.2023 - Current
Barista
Safeway
06.2022 - 09.2023
Hairstylist
Independently Employed
08.2006 - 06.2022
Cosmetology Certificate - Cosmetology
Aveda Academy
Bachelor of Fine Arts - Theater Arts
University of Colorado at Boulder
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