Antonia Galloway
Roanoke,VA
Summary
Dedicated and dependable food service and retail professional with extensive experience in kitchen operations, customer service, inventory management, and team support. Skilled in maintaining high sanitation standards, preparing quality food products, and delivering excellent customer experiences in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Schedule Coordinator
CVS Pharmacy
Baltimore, MD
01.2020 - 06.2025
- Coordinated scheduling for pharmacy staff, ensuring optimal coverage and operational efficiency.
- Implemented process improvements to streamline appointment bookings, enhancing customer service experiences.
- Managed inventory tracking systems to ensure availability of essential medications and supplies.
- Developed training materials for new staff on scheduling protocols and software use.
- Led cross-department communication efforts to synchronize schedules with other healthcare providers.
- Mentored junior coordinators in effective time management and prioritization techniques.
- Facilitated conflict resolution regarding scheduling discrepancies, maintaining team morale and productivity.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
Pizza Builder
Bubba’s 33
Roanoke, VA
05.2024 - 09.2024
- Prepare pizzas and specialty items according to standardized recipes and food safety guidelines.
- Adjust oven temperatures and monitor cooking equipment to ensure quality control.
- Measure, mix, and prepare ingredients while maintaining sanitation standards.
- Support kitchen team during peak hours to ensure timely order completion.
Line Cook
Chili’s
Roanoke, VA
03.2023 - 07.2023
- Prepared food according to menu specifications and customer orders.
- Maintained a clean, organized workstation to meet health regulations.
- Assisted with inventory restocking and kitchen prep duties.
Men’s Department Retail Manager
Gabe’s
Roanoke, VA
09.2021 - 04.2023
- Assisted customers with merchandise selection and processed payments and returns.
- Managed inventory, pricing, displays, and stock replenishment.
- Handled customer concerns professionally to maintain satisfaction and retention.
Cold Prep & Food Retail Associate
Food Service Partners
Roanoke, VA
08.2019 - 05.2021
- Prepared meals according to dietary guidelines and safety standards.
- Maintained food temperatures and rotated stock to ensure freshness.
- Sanitized equipment and work areas in compliance with health codes.
Education
High School Diploma - undefined
Patrick Henry High School
Roanoke, VABachelor’s Degree - Culinary Arts
01-2029
Skills
- Office administration
- Deadline oriented
- Task delegation
- Meeting scheduling
- Travel arrangements
- Mathematics skills
- Deadline management
- Production coordination
- Advanced planning
- Master scheduling
Certification
- ServSafe Management
- ServSafe
- Cosmetology Certificate
Timeline
Pizza Builder
Bubba’s 33
05.2024 - 09.2024
Line Cook
Chili’s
03.2023 - 07.2023
Men’s Department Retail Manager
Gabe’s
09.2021 - 04.2023
Schedule Coordinator
CVS Pharmacy
01.2020 - 06.2025
Cold Prep & Food Retail Associate
Food Service Partners
08.2019 - 05.2021
High School Diploma - undefined
Patrick Henry High School