Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonia Hayward

Metlakatla

Summary

Friendly and reliable CMA, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier

MIC Gaming
01.2023 - Current
  • Greeted customers entering casino and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Case Management Assistant

Alaska Native Tribal Health Consortium
02.2021 - 05.2021
  • Worked with Alaskan Natives populations to assist in making appointments in specialty clinics.
  • Coordinated appointments for clients with referrals, and making sure they had travel and housing if needed.
  • Maintained up-to-date and accurate contacts and progress note records.
  • Attended regularly scheduled case management and staff meetings.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.

Education

Certified Medical Assistant - Medical Assisting

National Healthcare Association
05.2020

High School Diploma -

Bethel Regional High School
Bethel, Ak
05.1996

Skills

  • Efficient Service
  • Microsoft Office
  • Currency Counting
  • Coin and Currency Counting
  • Opening and Closing Tasks
  • Till Counting
  • Cash Handling
  • Ticket Sales
  • Cashier Skills
  • Cash Cage Operations
  • Night Deposit Transactions
  • Basic Repairs
  • Office Cleaning

Timeline

Cashier

MIC Gaming
01.2023 - Current

Case Management Assistant

Alaska Native Tribal Health Consortium
02.2021 - 05.2021

Certified Medical Assistant - Medical Assisting

National Healthcare Association

High School Diploma -

Bethel Regional High School

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Antonia Hayward