Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Sammesha Sims

Sales
Muskegon,MI
Sammesha Sims

Summary

I’m very hard worker, who can work independently or as a team. I have patience with elderly. I can work through any situation.

Overview

13
years of professional experience

Work History

Walgreens

Cashier
05.2016 - 07.2019

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Walmart

Fitting Room Associate
11.2013 - 12.2015

Job overview

  • Cleaned and maintained fitting rooms regularly.
  • Checked fitting room stalls and sorted merchandise to racks.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Collected discarded merchandise, sorted and returned to display racks.

Doni Beauty Supply

Cashier
02.2010 - 08.2012

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.

Comcast

Team Sales Representative
03.2018 - 06.2023

Job overview

  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Presented professional image consistent with company's brand values.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Achieved or exceeded company-defined sales quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Muskegon Heights High School
2441 Sanford St

Diploma from Gerenal Studies
06.2009

University Overview

Skills

  • Market Conditions
  • Converting Leads
  • Providing Feedback
  • Maintaining Customer Database
  • Direct Sales
  • Accounting Softwares
  • Product and Service Knowledge
  • Retention Strategies
  • Promotional Campaigns
  • Reading Comprehension
  • Performance Improvement
  • Store Organization
  • Market Research
  • Product Promotion
  • Negotiation Tactics
  • Customer Satisfaction
  • Prospecting Skills
  • New Product Information
  • Delivery Schedules
  • Customer Loyalty
  • Efficient Service
  • Expense Reporting
  • Product Management and Pricing
  • Store Displays
  • Team Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Stop chasing the money and start chasing the passion.
Tony Hsieh

Timeline

Team Sales Representative
Comcast
03.2018 - 06.2023
Cashier
Walgreens
05.2016 - 07.2019
Fitting Room Associate
Walmart
11.2013 - 12.2015
Cashier
Doni Beauty Supply
02.2010 - 08.2012
Muskegon Heights High School
Diploma from Gerenal Studies

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Sammesha SimsSales