I’m very hard worker, who can work independently or as a team. I have patience with elderly. I can work through any situation.
Hi, I’m
Sammesha Sims
Sales
Muskegon,MI
Summary
Overview
13
years of professional experience
Work History
Walgreens
Cashier
05.2016 - 07.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Walmart
Fitting Room Associate
11.2013 - 12.2015
Job overview
- Cleaned and maintained fitting rooms regularly.
- Checked fitting room stalls and sorted merchandise to racks.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Collected discarded merchandise, sorted and returned to display racks.
Doni Beauty Supply
Cashier
02.2010 - 08.2012
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Comcast
Team Sales Representative
03.2018 - 06.2023
Job overview
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Muskegon Heights High School2441 Sanford St
Diploma from Gerenal Studies
06.2009
University Overview
Skills
- Market Conditions
- Converting Leads
- Providing Feedback
- Maintaining Customer Database
- Direct Sales
- Accounting Softwares
- Product and Service Knowledge
- Retention Strategies
- Promotional Campaigns
- Reading Comprehension
- Performance Improvement
- Store Organization
- Market Research
- Product Promotion
- Negotiation Tactics
- Customer Satisfaction
- Prospecting Skills
- New Product Information
- Delivery Schedules
- Customer Loyalty
- Efficient Service
- Expense Reporting
- Product Management and Pricing
- Store Displays
- Team Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Stop chasing the money and start chasing the passion.
Timeline
Team Sales Representative
Comcast
03.2018 - 06.2023
Cashier
Walgreens
05.2016 - 07.2019
Fitting Room Associate
Walmart
11.2013 - 12.2015
Cashier
Doni Beauty Supply
02.2010 - 08.2012
Muskegon Heights High School
Diploma from Gerenal Studies