Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Antonia Jenifer

Administrator
Aberdeen,MD
Antonia Jenifer

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

9
years of professional experience
1
Certification

Work History

Mend Acupuncture

Medical Administrative Assistant/Receptionist
11.2021 - Current

Job overview

  • Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies
  • Provided efficient customer service to clients
  • Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects
  • Handled telephone calls, took accurate messages and routed them accordingly
  • Liaised with vendors to order and maintain inventory of office supplies
  • Developed Executive Agenda for all senior-level management
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

BLACKSTONE & ASSOSIATES LLC

Administrative Assistant
03.2016 - 01.2023

Job overview

  • Aided senior leadership during executive decision-making process, generating customer and performance data reports to recommend corrective actions and improvements
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products
  • Produced and distributed team newsletters, email updates and other forms of communication
  • Sorted incoming mail and disseminated all correspondence to applicable departments.

The Cheesecake Factory

Server
01.2021 - 11.2021

Job overview

  • Cross-Team Collaboration, Customer Relations & Service, Efficiency Improvement, Gastronomy, Menu & Order Memorization, New Hire Training, Payment Processing, Personnel Management, Point-of-Sale (POS) Systems, Task Prioritization, Team Leadership & Motivation
  • Oversee shifts of 10-12 servers in a high-pressure work environment
  • Take food and drink orders for ~40 guests per shift
  • Memorize daily specials, seasonal cocktail list, and regular menu to quickly address customer questions and advise on possible allergens and substitutions
  • Onboarded and trained new servers.

NIKDAPOOH DESIGNS

Brand Ambassador
06.2014 - 08.2021

Job overview

  • Promoted products by educating customers and prospects about offerings
  • Replenished product stock to maintain appropriate levels and meet expected sales demands
  • Created positive and rewarding client experiences through warm and friendly customer interactions
  • Processed purchases using POS systems to complete cash and credit card transactions
  • Maintained consistent visual merchandising standards to highlight product features, attract customers, and boost sales
  • Promoted products using social media outlets, including Facebook, Etsy, and Instagram.

Education

Baltimore Homeschool Center
, Baltimore, MD

High school or equivalent

Holistic Massage Training Institute
, Baltimore, MD

Body Work from Reflexologist
08.2022

Skills

  • Customer relations
  • Strong problem solver
  • Communication skills
  • Professional and mature
  • Front desk
  • Administrative Experience
  • Medical Information Software
  • Bookkeeping Support
  • Information Assurance
  • Patient Data Processing

Certification

Asian Reflexology, 08/01/22, Present, Certified Asian reflexologist in body work.

Timeline

Medical Administrative Assistant/Receptionist

Mend Acupuncture
11.2021 - Current

Server

The Cheesecake Factory
01.2021 - 11.2021

Administrative Assistant

BLACKSTONE & ASSOSIATES LLC
03.2016 - 01.2023

Brand Ambassador

NIKDAPOOH DESIGNS
06.2014 - 08.2021

Baltimore Homeschool Center

High school or equivalent

Holistic Massage Training Institute

Body Work from Reflexologist
Asian Reflexology, 08/01/22, Present, Certified Asian reflexologist in body work.
Antonia JeniferAdministrator