Antonia Logan
Chicago,IL
Summary
Demonstrated commitment and reliability as a healthcare professional, aiming to contribute clinical expertise within a dynamic healthcare team.
Overview
18
18
years of professional experience
Work History
Dental Office Manager
Center For Contemporary Dentistry
Chicago, IL
12.2021 - Current
- Oversaw daily operations to ensure efficient patient flow and optimal service delivery.
- Managed scheduling and appointment systems, enhancing patient experience and reducing wait times.
- Implemented staff training programs that improved team performance and compliance with dental regulations.
- Developed and maintained office policies, ensuring adherence to industry standards and best practices.
- Processed billing adjustments and refunds, ensuring accuracy in financial transactions.
- Assisted customers with account information, enhancing overall satisfaction and retention.
- Implemented electronic billing options for customers, reducing paper waste and promoting eco-friendly practices within the company.
Financial Secretary/Dental Assistant
Banks Dental Group
Chicago, Illinois
06.2017 - 03.2020
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Expose dental diagnostic x-rays.
- Record treatment information in patient records.
- Provide postoperative instructions prescribed by dentist.
- Fabricate temporary restorations or custom impressions from preliminary impressions.
- Clean teeth, using dental instruments.
- Pour, trim, and polish study casts.
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
- Apply protective coating of fluoride to teeth.
Asst. Office Manager/Dental Assistant
Orrington Dental
Chicago, Illinois
02.2008 - 06.2017
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Expose dental diagnostic x-rays.
- Record treatment information in patient records.
- Provide postoperative instructions prescribed by dentist.
- Fabricate temporary restorations or custom impressions from preliminary impressions.
- Clean teeth, using dental instruments.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Pour, trim, and polish study casts.
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
- Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
- Apply protective coating of fluoride to teeth.
Education
High School Diploma - undefined
Simeon Career Academy
Chicago, IL06.2001
Skills
Coronal Polishing
Insurance coverage verification
HIPAA compliance
Attention to detail
Patient confidentiality
Data entry proficiency
Data entry and review
Coverage and authorizations
Insurance billing
Timeline
Dental Office Manager
Center For Contemporary Dentistry
12.2021 - Current
Financial Secretary/Dental Assistant
Banks Dental Group
06.2017 - 03.2020
Asst. Office Manager/Dental Assistant
Orrington Dental
02.2008 - 06.2017
High School Diploma - undefined
Simeon Career Academy