Summary
Overview
Work History
Education
Skills
Travel Experience
Languages
Timeline
Hi, I’m

Antonia Miller

Waukee,IA
Antonia Miller

Summary

Creative hospitality and travel industry professional with wealth of historical and cultural knowledge. Offering excellent interpersonal skills and and an efficient and creative attitude. Career success working with visitors and travelers to create entertaining and educational experiences.

Overview

6
years of professional experience

Work History

Maui Country Club

Buyer / Pro Shop Coordinator
04.2023 - Current

Job overview

  • Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
  • Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Streamlined purchasing processes by implementing efficient systems and procedures for order management.
  • Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Displayed absolute discretion at handling confidential information, particularly with well-known clientele and VIPs.
  • Executed a wide variety of daily tasks to enhance the member experience such as court services, hospitality tasks, assisting team members, and anything members might require.

Preservation

Intern
05.2021 - 08.2021

Job overview

  • Curated and prepared apparel and accessories for photo shoots.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Assisted owner with buying merchandise for upcoming seasons by making style suggestions and predicting future trends and preferences.
  • Demonstrated curated knowledge of brands with special attention to their ethical, sustainable, and diversity commitments.
  • Sorted and organized files, updated inventory lists, and recorded incoming shipments.
  • Provided multifaceted services to career professionals by running errands, managing mail, and scheduling appointments.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.

Von Maur

Customer Service Associate
12.2017 - 01.2018

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided very high level of service to all customers by employing effective communication and active listening skills.
  • Quickly and properly wrapped and boxed clothing and gift items, maintaining uniformity to meet high quality standards.

Education

Pepperdine University
, Malibu, CA

Bachelor of Arts from International Studies
04.2022

University Overview

  • Emphasis in European Studies, Extensive Italian Coursework
  • Study Abroad: Florence, Italy, Full Academic Year
  • Thesis: "The Grand Tour Reimagined: Kolb's Experiential Learning Model and the Transformative Power of Cultural Tourism"
  • Magna cum laude graduate
  • Published poems in Expressionists Literary & Arts Magazine
  • George Pepperdine Achievement Scholarship Recipient
  • Relevant Coursework: International Diplomacy, Global Economy, Sculpture, Directed History Coursework, & Advanced Italian
  • 3.8 GPA
  • Extracurricular Activities: Student Ministry & Volunteer Work (Worship Leader, Step Forward Day)

Des Moines Christian
, Urbandale, IA

High School Diploma
05.2018

University Overview

  • Honor Roll 2014-2018
  • Relevant Coursework: AP Literature (College Credit) Composition I, Composition II, Creative Writing
  • Extracurricular Activities: Golf, Show Choir, Volleyball, Choir, Student Ministry
  • National Honor Society Member
  • Ranked in Top 10% of class
  • 4.2 GPA

Skills

  • Collaboration and Teamwork
  • Self-Tasking
  • Travel Itineraries
  • Eye for Aesthetics
  • Adaptable
  • Friendly
  • Efficient
  • Attention to Detail
  • Problem Solving
  • Artistic Design

Travel Experience

Pursued enriching travel opportunities all of my life. Passionate about different ways of life, including all aspects of culture, history, and anthropology.


Extensive travel throughout Europe, the US, and the Caribbean.


I always look for ways to experience local customs and devote myself to history while also practicing ethical, sustainable tourism practices, such as Leave No Trace. Travel is meant to be an enriching experience for the tourist, while providing mutual respect to local culture and residents. Tourism should enrich the location, never take away from it. 

I have planned and enacted numerous trips for friends and family, including multiple week Europe vacations, various trips while abroad in Florence, destinations in the Caribbean, and countless trips across the United States, including Hawaii and Alaska.


My thesis at Pepperdine University relates to these ideas of culture, history, and respectful tourism practices. It is titled, "The Grand Tour Reimagined: Kolb's Experiential Learning Model and the Transformative Power of Cultural Tourism" and is available to read for research or reference upon request.

Languages

English
Native or Bilingual
Italian
Professional Working
Spanish
Elementary

Timeline

Buyer / Pro Shop Coordinator

Maui Country Club
04.2023 - Current

Intern

Preservation
05.2021 - 08.2021

Customer Service Associate

Von Maur
12.2017 - 01.2018

Pepperdine University

Bachelor of Arts from International Studies

Des Moines Christian

High School Diploma
Antonia Miller