Antonia Ramirez
Hanover,MD
Summary
Driven Assistant Project Manager with a proven track record at Love's Heating and Air, adept in project planning and management, ensuring on-time, on-budget delivery with a keen focus on quality control. Excelled in client relations and customer service, significantly enhancing project outcomes and customer satisfaction. Demonstrates strong risk management and schedule coordination skills, consistently achieving project goals.
Overview
3
3
years of professional experience
Work History
Assistant Project Manager
Love's Heating and Air
Gambrills, MD
09.2023 - Current
- Developed and tracked project milestones to drive on-time and on-budget project delivery.
- Ensured compliance with applicable regulations throughout the duration of the project.
- Conferred with project personnel to identify and resolve problems.
- Developed project plans, identified resources and established deadlines.
- Procured and organized project documents, reports and files.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Tracked project deliverables, keeping assignments on task and on budget.
- Worked closely with senior managers to ensure that all projects were completed according to schedule.
- Created and maintained detailed project documentation including schedules, budgets, change orders and invoices.
- Scheduled inspections, preventative maintenance and repairs for company equipment.
Sales Associate
Verizon
Westminster, MD
01.2022 - 09.2022
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Bagged or packaged purchases and wrapped gifts.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted customers with product selection, sizing and styling.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Winters Mill High School
Westminster, MD06-2018
Associate of Arts - Criminal Justice
Howard Community College
Columbia, MDSkills
- Project planning and management
- Project resource recommendations
- Quality control
- Cost control
- Risk management
- Schedule coordination
- Client relations
- Customer service
- Upselling
- Goal oriented
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Project Manager
Love's Heating and Air
09.2023 - Current
Sales Associate
Verizon
01.2022 - 09.2022
High School Diploma -
Winters Mill High School
Associate of Arts - Criminal Justice
Howard Community College