Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Antonia Ricciardi

Staten Island,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Waitress/Server

John's of Bleecker Street
09.2021 - Current
  • Provide excellent service experience for restaurant patrons
  • Refined ability to handle disgruntled customers and performed to improve satisfaction while developing strong work ethic
  • Gained time management and multi-tasking skills working in fast pace environments

Private Investigator

R.Q Investigations
05.2021 - 10.2021
  • Conducted stationary and mobile surveillance on individuals being investigated for insurance fraud and cheating spouses
  • Obtained video documentation of suspects
  • Compiled exceptional notes on movements of individuals and collected documentation
  • Set up both auditory and visual monitoring and recording devices.
  • Maintained daily contact with management regarding case activity

Shift Leader/Manager

Qdoba
07.2017 - 05.2021
  • Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly
  • Assisted and trained others in carrying out their part
  • Trained new employees and delegated daily tasks and responsibilities
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Welcomed guests and made them feel comfortable and excited about where they were dining


Education

Bachelor of Science - Criminal Justice

SUNY Delhi
Delhi, NY
05.2022

Skills

  • Corrective Actions
  • Attention to Detail
  • Problem-solving
  • Communications Protocols
  • Team Work
  • Autism Experience
  • Organizational Skills
  • Time management
  • Customer service
  • Management
  • Experience with children
  • Surveillance (Less than 1 year)

Accomplishments

  • Awarded with Most Community Service in SUNY Delhi while president for the sorority, Sigma Omega Epsilon
  • Awarded Most Improved Chapter while president of the sorority, Sigma Omega Epsilon

Timeline

Waitress/Server

John's of Bleecker Street
09.2021 - Current

Private Investigator

R.Q Investigations
05.2021 - 10.2021

Shift Leader/Manager

Qdoba
07.2017 - 05.2021

Bachelor of Science - Criminal Justice

SUNY Delhi

Similar Profiles

CREATE PROFILE
Antonia Ricciardi