Antonia Safoschnik
Massapequa Park
Summary
Highly self-motivated sales professional with a proven track record of 5+ years as a top performer. Skilled in motivating team members, adept at conflict resolution, and known for building strong internal and external relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Sales Executive
Camelot Specialty Limos
Lindenhurst, NY
09.2021 - Current
- Coordinated and arranged transportation services to meet diverse client needs and preferences, spanning from wedding events to corporate travel.
- Consistently exceeded individual sales targets, showcasing a strong sales performance.
- Fostered open communication with team members, Day of Coordinators, and external vendors, ensuring smooth daily task execution.
- Managed reservation records, dispatch scheduling, and appointment calendars efficiently.
- Scheduled both in-person and phone appointments to accommodate customer needs.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Senior Guest Service Associate
European Wax Center
Massapequa Park, NY
04.2019 - 09.2021
- Welcomed guests, provided support, and provided information on the company's programs, promotions, and policies, addressing any queries and ensuring guests were well-informed.
- Supervised and efficiently managed the high-paced desk/center operations.
- Handled a substantial volume of incoming calls daily, addressing customer inquiries and concerns promptly.
- Skillfully managed and optimized the reservation book to maximize booking efficiency.
- Achieved and surpassed both individual and team sales targets.
Supervisor
Charlotte Russe
Massapequa, NY & Deer Park, NY
07.2018 - 03.2019
- Supervised daily operations to ensure compliance with company standards and policies.
- Offered guidance to the team on effective approaches to deal with difficult customers and challenging scenarios.
- Provided instruction, coaching, and motivation to all employees throughout the shift.
- Proficiently managed store responsibilities, including cleaning, conducting floor setups, handling markdowns, attending to window displays, and executing opening and closing procedures.
Sales Associate
Charlotte Russe
Massapequa, NY
06.2016 - 07.2018
- Maintained adherence to all company protocols, including loss prevention.
- Provided exceptional customer service to enhance shopping experiences and foster customer loyalty.
- Represented the brand and company professionally to drive store revenue.
- Trained and served as a peer coach for new sales associates.
Education
Bachelor of Science - Criminal Justice: Law Enforcement Technology
SUNY Farmingdale
Farmingdale, NY05-2020
Skills
- Microsoft Office
- Customer Service
- Data Entry
- Calendar Management
- Event Planning
- Lead Database Management
- Relationship Building
- Contract Writing
Certification
HubSpot Academy Sales Training: Techniques for a Human-Centric Sales Process - Issued Mar 2024
Timeline
Lead Sales Executive
Camelot Specialty Limos
09.2021 - Current
Senior Guest Service Associate
European Wax Center
04.2019 - 09.2021
Supervisor
Charlotte Russe
07.2018 - 03.2019
Sales Associate
Charlotte Russe
06.2016 - 07.2018
Bachelor of Science - Criminal Justice: Law Enforcement Technology
SUNY Farmingdale