Antonieta Mora
Downey,CA
Languages
Spanish
Professional Working
Summary
Reliable Customer Service Representative and Cashier with experience guiding and overseeing team of staff while ringing up customers. Trained, coached and supervised employees by enforcing policies and practices. Quickly responded to customer requests or complaints. Detail-oriented, hardworking with strong organization skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Cashier/Assistant Manager
JessChexs Corporation
Los Angeles, CA
09.2010 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Banquet Cook
Fuego Restaurant/Hotel Maya
Long Beach, CA
09.2009 - 08.2010
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
- Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
- Practiced safe work habits to avoid possible injury to self or other employees.
- Maintained food safety and sanitation standards.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Learned menu items produced by assigned station to achieve proper quantities within designated timeframe.
Education
High School Diploma -
South Gate High School
South Gate, California06.1998
Skills
- Time Management
- POS System Troubleshooting
- Verbal and Written Communication
- Records Organization and Management
- Computer Proficiency
- Cash Handling and Reconciliation
- Customer Loyalty
- Store Opening and Closing
- Inventory Accuracy
- Attention to Detail
- Mathematical Calculation and Reasoning
- Merchandise Quality Assurance
- Financial Recordkeeping
- POS Transactions
- Customer Service
- Maintaining Clean Work Areas
- Customer Inquiries
- Records Organization
- Adaptable to Changing Demands
- Reading Comprehension
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier/Assistant Manager
JessChexs Corporation
09.2010 - Current
Banquet Cook
Fuego Restaurant/Hotel Maya
09.2009 - 08.2010
High School Diploma -
South Gate High School
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