Antonietta Miceli
Pueblo
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Skilled in healthcare technology and diagnostic skills. I excel in enhancing client/patient wellbeing and fostering effective communication among families and healthcare teams.
Overview
18
18
years of professional experience
Work History
Patient Administration Specialist
UC Health Parkview
Pueblo
06.2025 - 09.2025
- Processed patient registrations and maintained accurate electronic health records.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Improved patient flow, administrative functions, and teamwork.
- Responded promptly to inquiries from patients regarding their bills or insurance coverage issues.
- Organized and maintained office supplies to promote team productivity.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Confirmed patient information, collected copays and verified insurance.
Resident Service Assistant
Chateau at Sharmar Village
Pueblo
01.2018 - 09.2021
- Delivered high-quality compassionate care to optimize health and wellness for diverse patient populations.
- Assist with ADL's
- Clean and sanitize resident rooms and living space
- Administer medication
- Communicate with residents, staff, nurse, family members, and visitors
- Train new employees
- Shift lead
- Monitored patients' progress and adjusted treatment plans accordingly.
Resident Service Assistant
Chateau at Sharmar Village
Pueblo
11.2013 - 08.2017
- Customer service
- Assist with ADL's
- Laundry
- Clean and sanitize resident rooms and living space
- Administer medication
- Communicate with residents, staff, nurse, family members, and visitors
- Monitor and document
- Train new employees
Resident Service Assistant
Chateau at Sharmar Village
Pueblo
01.2009 - 06.2013
- Customer service
- Assist with ADL's
- Laundry
- Clean and sanitize resident rooms and living space
- Administer medication
- Communicate with residents, staff, nurse, family members, and visitors
- Monitor and document
- Train new employees
Resident Care Manager II
Belmont Senior Care Assisted Living
Pueblo
07.2007 - 01.2009
- Customer service
- Assist with ADL's
- Laundry
- Clean and sanitize resident rooms and living space
- Administer medication
- Communicate with residents, staff, nurse, family members, and visitors
- Monitor and document
- Train new employees
Education
Associate's degree - Healthcare Administration Services
Colorado Technical University
Skills
- Diagnostic skills
- Compassionate care
- Healthcare technology
- Patient safety
- Team collaboration
- Communication skills
- HIPAA compliance
- Patient registration experience
- Electronic health records
- Professionalism and ethics
Timeline
Patient Administration Specialist
UC Health Parkview
06.2025 - 09.2025
Resident Service Assistant
Chateau at Sharmar Village
01.2018 - 09.2021
Resident Service Assistant
Chateau at Sharmar Village
11.2013 - 08.2017
Resident Service Assistant
Chateau at Sharmar Village
01.2009 - 06.2013
Resident Care Manager II
Belmont Senior Care Assisted Living
07.2007 - 01.2009
Associate's degree - Healthcare Administration Services
Colorado Technical University