Bre Flores
Woodstock,IL
Summary
Extensive experience in customer service, hospitality, and retail. Effectively manages full time work and full time studies while taking on part time military responsibilities. Currently enrolled at McHenry County College, completing an Associates in Arts Degree, with plans to transfer to the University of Illinois Chicago Business School - Bachelor's in Marketing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Administration Specialist
ARMY NATIONAL GUARD
07.2023 - Current
- Knowledge of medical terminology and statistical reports
- Compile data for reports
- Maintain patient records
- Prepare correspondence for medical records, board proceedings, and line of duty investigations
Sales Supervisor/Sales Associate
Ollie's Bargain Outlet
05.2022 - Current
- Promoted to Sales Supervisor within six months of hire, recognizing strong performance and leadership abilities
- Achieved consistent membership enrollement of 20% in the length of 3 months, by effectively promoting the program's benefits
- Investigate and resolve customer complaints about products, services, or personnel
- Stay informed about industry trends and customer needs
Sales Representative
SUN RUN SOLAR
06.2022 - 10.2022
- Educate homeowners about the benefits of solar energy, including cost savings, environmental impact and energy independence
- Estimate cost, provide written summaries, and follow up with customers
- Recruited and trained two new sales representatives
Education
Associates - Arts
McHenry County Community College
Crystal Lake, IL12.2025
Advanced Individual Training -
U.S. Army Academy of Health Science
San Antonio, TX04.2024
High School Diploma - undefined
Woodstock High School
Woodstock, IL05.2021
Skills
- Computer literacy
- Time management
- Communication skills
- Bilingual
- Customer service
- Microsoft word
- HIPAA compliance
- Flexible and adaptable
- Social media platforms
- Customer segmentation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- Personal Finance Management
- Honor graduate - Basic Combat Training
- Patient Administration Specialist
Timeline
Patient Administration Specialist
ARMY NATIONAL GUARD
07.2023 - Current
Sales Representative
SUN RUN SOLAR
06.2022 - 10.2022
Sales Supervisor/Sales Associate
Ollie's Bargain Outlet
05.2022 - Current
High School Diploma - undefined
Woodstock High School
Associates - Arts
McHenry County Community College
Advanced Individual Training -
U.S. Army Academy of Health Science
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