Antonio Arreguin
Las Vegas,NV
Summary
Current student with many years of experience providing excellent customer service and de-escalating tense situations. Highly skilled in problem-solving, analytical thinking, and resourcefulness. Adept at handling all sorts of challenging situations and ensuring customer satisfaction. Seeking an opportunity to utilize my skills and contribute to a team-oriented organization.
Overview
8
8
years of professional experience
Work History
Food Server
Samurai BBQ
01.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assistant Store Manager
ALCMY Studios
06.2018 - 01.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined Owner's time by running various tasks to ensure operations ran smoothly
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Helped run the social media to enhance customer interaction
Boxing Crew Member
Salas Boxing Academy
08.2021 - Current
- Enhanced athlete performance by developing and implementing tailored training programs for individual boxers.
- Contributed to the team''s success by ensuring proper equipment maintenance and management during practice sessions and competitions.
- Assisted in the development of effective warm-up routines, improving athletes'' injury prevention and overall physical readiness.
- Provided support to coaching staff by analyzing opponents'' strategies and tactics, aiding in the formulation of game plans.
Customer Service Representative
First Services Residential
06.2018 - 01.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and request documents, improving overall user experience.
Assistant Groundskeeper
Stallion Mountain Country Club
06.2016 - 08.2018
- Enhanced landscape appearance by maintaining turf, trees, and plant beds.
- Increased efficiency in groundskeeping tasks by organizing tools and equipment inventory.
- Safeguarded property from potential damage by promptly addressing hazardous conditions such as fallen branches or damaged walkways.
- Improved visitor experience by keeping common areas clean, well-organized, and visually appealing at all times.
Education
Associate of Arts - Philosophy
College of Southern Nevada
Las Vegas, NV06.2025
High School Diploma -
Valley High School
Las Vegas, NV06.2017
Skills
- Cash Handling
- Attention to Detail
- Team Collaboration
- Customer Service and Support
- Problem-Solving
- Payment Processing
- English and Spanish Fluency
- Standard Vehicle Operation
- Guest Assistance
- Punctual and Reliable
- Multitasking and Organization
- Customer Service
Timeline
Boxing Crew Member
Salas Boxing Academy
08.2021 - Current
Food Server
Samurai BBQ
01.2021 - Current
Assistant Store Manager
ALCMY Studios
06.2018 - 01.2021
Customer Service Representative
First Services Residential
06.2018 - 01.2019
Assistant Groundskeeper
Stallion Mountain Country Club
06.2016 - 08.2018
Associate of Arts - Philosophy
College of Southern Nevada
High School Diploma -
Valley High School