Antonio Bruno
GSM Automotive
Middleboro,MA
Overview
10
10
years of professional experience
1
1
Certification
Summary
Experienced GSM with a strong focus on team building and cost control. Expert in used car purchasing and new car ordering. Proven track record of increasing sales and supporting the finance department. Goal-oriented and hard worker.
Work History
GSM
BMW CAPE COD
HYANNIS, MA
01.2023 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
General Sales Manager
MASTRIA KIA
Raynham, Massachusetts
07.2017 - 09.2022
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily, and implementing improvement strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Maximized overall profitability via budget development benchmarks by leading a high-performing team consisting of [8] sales and support pros.
Education
Master's - GENERAL MANAGER
NADA ACADEMY
01.2011
Skills
- Used car purchasing and new car ordering expert
- Auto Alert data mining
- MasterMind date mining
- CDK
- Leader Ship and Team Building
- Finance ability
Certification
MiddleboroughMastria
2023 Auto Alert expert / Vin Expert / Vin Solutions Expert / Web Site Expert
Timeline
GSM
BMW CAPE COD
01.2023 - 09.2024
General Sales Manager
MASTRIA KIA
07.2017 - 09.2022
Master's - GENERAL MANAGER
NADA ACADEMY
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