Summary
Overview
Work History
Skills
References
Timeline
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Garrett Wytrwal

Sarasota,FL

Summary

A dynamic “hands-on” professional New / Used Car Sales Manager with over 32 years in the automotive industry who directed the continued growth of several car dealerships. Offering increasingly useful groups of skills and experience, including a good balance between managerial and operational strengths. Now seeking management positions in Domestic/Foreign, New and/or Used Car Sales.

Overview

17
17
years of professional experience

Work History

Used Car Director/GSM

D'Arcy Chevrolet
02.2020 - 09.2023
  • Analyzed trade-in vehicle evaluations prior to sales agreements.
  • Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
  • Maintained operations in accordance with used car sales laws.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Assist in day-day operations.
  • 45 Day Inventory Turn Ratio.
  • Built relationships with customers and community to establish long-term business growth
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers

Used Car Manager

Volkswagen Of Orland Park
01.2019 - 12.2019
  • Negotiated and finalized used car pricing and contract terms
  • Conducted end-of-month profit reporting for all used vehicle sales
  • Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets
  • Trained and coached team of 10 sales professional
  • Trained and mentored new sales team members
  • Managed sourcing, purchasing and showroom delivery of all pre-owned inventory, including trade-ins and auctions
  • Liaised with customers to ensure satisfaction and loyalty
  • Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities
  • Motivated team members to meet and exceed sales targets
  • Manage inventory on 60 day turn

New/Used Car Manager

Highway Chevrolet Buick GMC
04.2018 - 01.2019
  • Promptly resolved all customer requests, questions and complaints
  • Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team
  • Supervised a sales force of 12 plus sales associates
  • Trained all incoming sales team members
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Contacted customers by phone and email in response to inquiries
  • Supported sales team in writing proposals and closing contracts
  • Came aboard under new ownership and has doubled units and gross each month and continue to do so
  • Buy and sell vehicles via auctions
  • Turn inventory on hard 60 day
  • Deal with vendors, service and in-house detail shop

Used Car Manager

Loren Hyundai
06.2017 - 04.2018
  • Supervised sales force of 10 sales associates
  • Trained all incoming sales team members
  • Contacted customers by phone and email in response to inquiries
  • Promptly resolved all customer requests, questions and complaints
  • Supported sales team in writing proposals and closing contracts
  • Handle all reconditioning and working with venders
  • Manage inventory ( 60 day hard turn) purchasing and wholesaling from auctions nationwide
  • Worked closely with BDC Dept.
  • Trained and mentored new sales team members

New Car Manager / Used Car Manager

Bill Walsh Chevy, Buick, Gmc
04.2012 - 06.2017

Responsible for all phases of New and Used Car Sales for this dealership with respect to operations, staff supervision and customer financing. Duties include appraising, wholesaling and reconditioning for resale. Along with inventory, some financing and all levels of customer service.

  • Hired, trained and evaluated personnel in sales and marketing
  • Scheduled and led weekly store meetings for all employees
  • Completed profit and loss performance reports
  • Generated repeat business through exceptional customer service
  • Trained all incoming sales team members
  • Contacted customers by phone and email in response to inquiries
  • Promptly resolved all customer requests, questions and complaints
  • Built relationships with customers and community to establish long-term business growth

General Sales Manager

Anderson Bros Ford
05.2006 - 01.2012
  • Responsible for overall day to day operations for this dealership. Managed both New and Used Car departments. Managed all sales aspects from appraisals to auctions, budgeting, advertising, inventory and CSI
  • Promptly resolved all customer requests, questions and complaints
  • Trained all incoming sales team members
  • Answered customers' questions regarding products, prices and availability
  • Educated customers about brand to incite excitement about company’s mission and values
  • Mentored new sales associates to contribute to store’s positive culture.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies

Skills

    Efficient with Reynolds, DealerTrack, RouteOne,Vin-Solution, CDK and Eleads,

    V-Auto, Provision and Stockwave

    All Manheim and Adesa auctions along with SmartAuction, ACV and Backlots

    Capable of desking New and Used Car Deals and closing when needed

    All around versatile manager

    Knowledgeable with GM, Ford, Hyundai , and Volkswagen Certified Vehicle programs

    Interacted with BDC Departments and Internet Sales Team

    Efficient with GM Global Connect and VW Hub
    GM Mark Of Excellence 2 years (2020- 2022)

  • Customer-oriented
  • Auto Inventory Monitoring
  • Customer Needs Assessments
  • Used Car Market Expertise
  • Computer literate
  • Upselling techniques
  • Merchandising
  • Motivated team player
  • Closing ratio within the national average
  • Accomplished manager
  • Goal-oriented
  • Positive and upbeat
  • Strong interpersonal skills

References


Nick Oeser-  D'Arcy Chevrolet ( General Manager ) 630- 234- 1933

Terry D'Arcy- D'Arcy Auto Group ( Owner ) 815-735-5900

Mike Kastrati- D'Arcy Chevrolet ( Partner ) 815-342-7875

Timeline

Used Car Director/GSM

D'Arcy Chevrolet
02.2020 - 09.2023

Used Car Manager

Volkswagen Of Orland Park
01.2019 - 12.2019

New/Used Car Manager

Highway Chevrolet Buick GMC
04.2018 - 01.2019

Used Car Manager

Loren Hyundai
06.2017 - 04.2018

New Car Manager / Used Car Manager

Bill Walsh Chevy, Buick, Gmc
04.2012 - 06.2017

General Sales Manager

Anderson Bros Ford
05.2006 - 01.2012
Garrett Wytrwal