Tony Mancillas
Waterford
Summary
Dynamic automotive leader specializing in inventory management and effective communication. Skilled in negotiation and team training, consistently driving sales performance and enhancing customer satisfaction across all operational areas.
Overview
16
16
years of professional experience
1993
1993
years of post-secondary education
Work History
GSM
Infiniti of Scottsdale Pinnacle Nissan
Scottsdale
01.2019 - 10.2025
- Circle of Excellence 4 years in a row, 2021-2024. Less than 20% of all Infiniti dealerships awarded this prestigious award.
- #1 Infiniti dealership in or region for sales
- Duties include but not limited to:
- Purchasing 60-70 used vehicles per month
- Manage recon of all used vehicles
- Marketing of all new and used vehicles
- Daily duties, traffic management, work deals, close deals, manage finance department, cit meetings, deal flow meetings, training sales staff, recruiting and hiring although we had little turnaround.
- Answer leads
- Inspect what was expected with sales to service hand off, with all new and used vehicles sold.
- Order all allocation for our new vehicle inventory.
- End of month ROI reports
- Follow up with all inbound calls, logged store visits and internet leads.
- Clear objective and duty to my GM William Munz, to make his job easier.
Diafano Inc
Phoenix
01.2018 - 01.2019
- Opportunity to find out if I can have a specialty high-end used car lot. Had a small staff under the umbrella of Precision Fleet, with my own used car inventory.
- I didn't have enough capital to sustain the specialty market. Realizing the being a niche dealer, has changed with Market Based Pricing in the Valley.
GSM
Jimmy Johnson Chevrolet
San Diego
04.2016 - 04.2018
- Training sales staff, holding meetings 3 days a week.
- Manage finance team
- Work deals
- Close deals
Retail Director
Liberty GMC
Peoria
01.2013 - 04.2016
- Ordered all new vehicles
- Work deals
- Close deals
- Managed wholesale
New Car Director
Pinnacle Nissan
08.2009 - 01.2013
- Made process for new car deliveries
- Created new car staff specifically for new vehicles sales
- Responsible for new vehicle inventory
- Selling, delivering new vehicles
- Maintaining high level if of course
- Close deals, follow up with all customers in store.
Education
Columbus High School
Columbus , WISkills
- Vehicle purchasing
- Inventory management
- Lead conversion
- Financial reporting
- Customer relationship management
- Sales strategy development
- Team leadership
- Performance tracking
- Effective communication
- Market analysis
- Negotiation skills
- Problem solving
- Attention to detail
- Training facilitation
- Time management
- Flexible and adaptable
- Customer service
- Collaboration
- Verbal communication
- Organization and time management
- Teamwork and collaboration
- Problem resolution
Timeline
GSM
Infiniti of Scottsdale Pinnacle Nissan
01.2019 - 10.2025
Diafano Inc
01.2018 - 01.2019
GSM
Jimmy Johnson Chevrolet
04.2016 - 04.2018
Retail Director
Liberty GMC
01.2013 - 04.2016
New Car Director
Pinnacle Nissan
08.2009 - 01.2013
Columbus High School