Antonio Bustamante
San Antonio,TX
Summary
Customer-focused representative with experience managing client accounts, resolving issues, and explaining products and promotions clearly. Consistently meets daily performance goals while supporting team collaboration, multitasking, and efficient service. Also mentors new hires and helps teams transition smoothly to the production floor.
Overview
4
4
years of professional experience
Work History
Spectrum Customer Solution Representative
Spectrum
San Antonio, Texas
12.2024 - Current
- Managed client accounts to enhance satisfaction and retention through proactive communication and effective problem resolution.
- Explained Spectrum products, plans, and promotional offers clearly
- Consistently met daily performance goals set by management team members.
- Guided new hires through onboarding process at company, providing training and support. from July 1st - Currently. Helped 4 teams move to the production floor.
Bartender
Jinya Ramen Bar
San Antonio, Texas
10.2023 - 11.2024
- Delivered courteous and prompt service to enhance overall customer experience.
- Managed multiple tasks while adapting to changing priorities and customer needs.
- Collaborated with coworkers to streamline task completion and improve workflow.
Acquisitions Associate
Infinity Cash Offer
San Antonio, Texas
08.2022 - 12.2023
- Engaged with sellers and buyers to identify and discuss real estate opportunities.
- Over the phone sales experience, made a minimum of 150 calls a day and 5 offers to sellers and buyers.
- Developed and maintained client relationships.
- Pursued a monthly quota of 2 closed contracts to meet sales targets.
- Made a total of $10,000 in sales in the month of May in 2023.
- Compiled reports on contract management activities to track progress and outcomes.
Education
High School Diploma -
Legacy of Educational Excellence
San Antonio, Tx05-2022
Skills
- Customer service
- Problem resolution
- Effective communication
- Multitasking
- Time management
- Teamwork and collaboration
- Positive demeanor
Timeline
Spectrum Customer Solution Representative
Spectrum
12.2024 - Current
Bartender
Jinya Ramen Bar
10.2023 - 11.2024
Acquisitions Associate
Infinity Cash Offer
08.2022 - 12.2023
High School Diploma -
Legacy of Educational Excellence