ANTONIO Giordano
Dallas,TX
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 20 years of aviation experience.
Overview
46
46
years of professional experience
Work History
Ramp Service Agent
United Airlines
01.2000 - 08.2020
- Operated ramp equipment, including belt loaders, tugs, and pushback vehicles, with precision.
- Inspected baggage and cargo handling procedures to support safety and service standards.
- Marshaled aircraft to gate positions while maintaining clear communication with flight crews.
- Secured baggage, freight, and cargo in compliance with United Airlines ramp procedures.
- Monitored ramp activity to identify hazards and support safe ground operations.
- Assisted team members during irregular operations to keep baggage flow consistent.
- Coordinated aircraft loading and unloading to maintain on-time departures and arrivals.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Hair Salon Owner
Self-employeed
01.1987 - 05.1999
- Directed salon operations, including scheduling, customer service, and daily workflow management.
- Supervised staff performance, provided coaching, and reinforced service standards.
- Developed pricing, promotions, and service offerings aligned with client demand.
- Maintained sanitation protocols, licensing requirements, and workplace compliance.
- Built repeat clientele through personalized consultations and consistent service quality.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
Supermarket Employee
Path Mark.
02.1975 - 07.1986
- Stocked shelves and organized merchandise displays for easy retrieval.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Hicksville High School.
Hicksville, NY06-1976
No Degree - Hairstyling.
Britney Beauty School
Levittown, New York.07-1980
Skills
- Ramp service
- Load planning
- Ramp security
- Ground support equipment
- Aviation regulations
- Safety procedures compliance
- Aircraft marshalling
- Security processes
- Crew assistance
- Passenger assistance
- Problem-solving
- Team leadership
Timeline
Ramp Service Agent
United Airlines
01.2000 - 08.2020
Hair Salon Owner
Self-employeed
01.1987 - 05.1999
Supermarket Employee
Path Mark.
02.1975 - 07.1986
No Degree - Hairstyling.
Britney Beauty School
High School Diploma -
Hicksville High School.