Career advancementCompany CultureHealthcare benefits
46
years of professional experience
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in Flight line operations and safety through 20 years of aviation experience.
Work History
Ramp Service Agent
20 Years 7 Months
United Airlines | Dallas, TX | 01.2000 - 08.2020
Operated ramp equipment, including belt loaders, tugs, and pushback vehicles, with precision.
Coordinated aircraft loading and unloading, ensuring on-time departures and arrivals.
Managed loading and unloading of luggage and freight at an airport, ensuring efficiency in daily operations.
Inspected baggage and cargo handling procedures to support safety and service standards.
Secured baggage, freight, and cargo in compliance with United Airlines ramp procedures.
Monitored ramp activity to identify hazards, enhancing safety during ground operations.
Marshaled aircraft to gate positions while maintaining clear communication with flight crews.
Communicated with ground crew, flight crew, and tow person via headset radio, ensuring loading and unloading safety and efficiency.
Assisted team members during irregular operations to keep the baggage flow consistent.
Hair Salon Owner
12 Years 4 Months
Self-employed | Huntington Station, NY | 01.1987 - 05.1999
Directed salon operations, including scheduling, customer service, and daily workflow management.
Supervised staff performance, coached team members, and reinforced service standards to enhance service delivery.
Developed pricing strategies, promotions, and service offerings based on client demand to drive customer engagement.
Built repeat clientele through personalized consultations and consistent service quality.
Maintained sanitation protocols, licensing requirements, and workplace compliance.
Oversaw payroll processing, budgeting, and tax preparation to ensure financial accuracy and compliance.
Supermarket Employee
11 Years 5 Months
Path Mark | Hicksville, NY | 02.1975 - 07.1986
Greeted customers warmly and delivered prompt, courteous service to ensure satisfaction.
Cleaned and maintained store aisles and displays to create a welcoming shopping environment.
Stocked shelves and organized merchandise displays to enhance product accessibility.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Hairstyling
Brittney Beauty School | Levittown, New York | 07-1980
High School Diploma
Hicksville High School | Hicksville, New York | 06-1976