Antonio Gjoka
OH
Summary
Proactive professional with experience in customer relationship management and time management. Demonstrated success in addressing customer complaints and delivering goods efficiently, contributing to enhanced service orientation and operational compliance.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
Brooklyn, OH
05.2025 - Current
- Communicated with dispatch team regarding traffic and delivery issues.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Ensured compliance with local traffic laws during delivery operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Cashier
Sunoco Gas Station
Strongsville, Ohio
07.2024 - 05.2025
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of the cashier area and store front.
- Assisted customers with inquiries regarding products and services offered.
- Handled cash, credit, and fuel transactions accurately during shifts.
- Provided friendly service to enhance customer satisfaction during visits.
- Accepted cash and credit card payments, issued receipts and provided change.
Ricoh
Data Entry Specialist
44130, OH
06.2023 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Valley Forge High School
06-2023
Skills
- Delivery efficiency
- Time management
- Attention to detail
- Customer service
- Effective communication
- Problem solving
Languages
Greek
Native/ Bilingual
Accomplishments
- Graduated in Highest Honors
Timeline
Delivery Driver
Amazon
05.2025 - Current
Cashier
Sunoco Gas Station
07.2024 - 05.2025
Ricoh
Data Entry Specialist
06.2023 - 07.2024
High School Diploma -
Valley Forge High School