Antonio Gochez
El Paso,TX
Summary
Dynamic customer service professional with experience at Walgreens, excelling in complaint handling and problem-solving. Proven ability to enhance store appearance and drive merchandise upselling. Recognized for maintaining organized environments and delivering exceptional support, contributing to a positive customer experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Customer Associate
Habitat for Humanity Restore (Texas Workforce)
06.2024 - 08.2024
- Assisted in stocking, cleaning, and organizing donations.
- Displayed excellent customer service when greeting customers and accepting donations.
- Sorted and performed quality control measures of donated items.
- Assisted in loading and unloading of transport trucks.
Coordinator's Assistant
YMCA (Texas Workforce Summer Program)
06.2023 - 08.2023
- Assisted members with general inquiries and equipment.
- Filied, maintained records, shredded documents, and managing office supplies.
- Cleaned all gym equipment and windows.
Customer Service Associate
Walgreens (Texas Workforce Summer Program)
06.2022 - 08.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained clean and organized shelves, stock merchandise, and participate in inventory management.
- Assisted with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Education
High School Diploma -
Harmony School of Innovation Middle/High
El Paso05-2026
Skills
- Social media
- Goal oriented
- Complaint handling
- Problem-solving
- Clerical support
- Retail store support
- Microsoft Office Suite
Timeline
Customer Associate
Habitat for Humanity Restore (Texas Workforce)
06.2024 - 08.2024
Coordinator's Assistant
YMCA (Texas Workforce Summer Program)
06.2023 - 08.2023
Customer Service Associate
Walgreens (Texas Workforce Summer Program)
06.2022 - 08.2022
High School Diploma -
Harmony School of Innovation Middle/High
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