Brian Bundy
Sparks,NV
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Associate
pick n pull
Sparks, NV
03.2024 - 04.2024
- Processed cash, credit card, check payments for purchases.
- Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Answered customer questions regarding product features, pricing options, and availability.
- Maintained a clean work area by sweeping floors, tidying shelves, dusting surfaces.
- Handled returns courteously while adhering to company policy guidelines.
- Processed returns and exchanges according to established guidelines.
- Operated POS system efficiently to process payments from customers quickly and accurately.
- Organized merchandise displays to promote sales.
- Monitored customer activity to assist quickly and prevent theft.
Overnight Stocker
ralyes
Sparks, NV
08.2023 - 11.2023
- Received and stocked merchandise in a timely manner.
- Verified accuracy of incoming shipments against purchase orders.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Organized shelves, racks and bins to ensure product availability.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Worked collaboratively with other team members to achieve departmental goals.
Doughnut Specalist
Krispy Kreme
Sparks, NV
07.2021 - 12.2022
- Provided technical support for customers in resolving complex issues.\
- Made the dough for the doughnuts, as well as processed them.
- Kept the store clean and organized.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Implemented strategies to take advantage of new opportunities.
- Coordinated with other departments to ensure efficient workflow processes.
Education
Edward C Reed High School
Sparks, NVSkills
- CRM Software
- Social Media
- Goal-Oriented
- Complaint Handling
- Active Learning
- Quality Control
- Customer Service
- Adaptability
- Problem Resolution
- Self Motivation
- Professionalism
- Professional Demeanor
- Computer Skills
- Analytical Skills
- Work Prioritization
- Written Communication
- Organizational Skills
- Decision-Making
- Employee Coaching
- Active Listening
Timeline
Customer Associate
pick n pull
03.2024 - 04.2024
Overnight Stocker
ralyes
08.2023 - 11.2023
Doughnut Specalist
Krispy Kreme
07.2021 - 12.2022
Edward C Reed High School
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