Antonio Gonzalez
Davenport,FL
Summary
Dynamic and results-driven professional with a proven track record at Pool Care Specialist of Central Florida. Expert in staff management and customer service, enhancing team productivity through effective training and mentoring. Recognized for improving customer satisfaction and implementing efficient workflows, fostering a collaborative and high-performing work environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Supervisor/Repair/Field Service Technician
Pool Care Specialist of Central Florida
06.2004 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
Pizza Port
05.2001 - 06.2004
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Kitchen Manager
Uno’s Chicago Bar and Grill
02.1997 - 04.2004
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
High School Diploma -
Colonial High
Orlando, FL06-1990
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Attention to detail
- Decision-making
- Staff development
- Public speaking
- Excellent communication
Certification
Certified Pool and Spa Operator Certification
Stain Specialist Certification
Timeline
Supervisor/Repair/Field Service Technician
Pool Care Specialist of Central Florida
06.2004 - 04.2025
Manager
Pizza Port
05.2001 - 06.2004
Kitchen Manager
Uno’s Chicago Bar and Grill
02.1997 - 04.2004
High School Diploma -
Colonial High
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