Goal-oriented, confident, focused, with experience in different industries and proven leadership abilities. Forte in increasing productivity and customer satisfaction while driving revenue and sales. Ready and willing to take on added responsibilities to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Inside Sales Benefits Advisor
OneDigital
05.2023 - Current
Conducted benefit audits for medicare individuals, identifying errors and implementing corrective actions while maintaining compliance with policy regulations.
Developed loyal customer relationships by providing exceptional customer service and expressing care for every individuals needs.
Provided expert knowledge for different plans, leading customers to receive informed benefit decisions and increased satisfaction levels.
Conducted regular follow-ups with clients, ensuring continued satisfaction and generating sales.
Exceeded sales targets consistently through communication skills and finding the best overall plans for each individual.
Averaged 8-10 Sales a day during AEP
Restaurant Bartender & Server
Maggiano's Little Italy/Olive Garden
02.2022 - 05.2023
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Rental Sales Agent
Avis Budget Group
05.2020 - 12.2020
Maximized revenue by recommending appropriate car and SUV rentals and upselling additional protection services to customers.
Maintained a high level of professionalism, ensuring positive experiences for clients during phone and in person interactions.
Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
Solely Managed locations inquiry's on a daily basis.
Canvasser
Renewal by Andersen
07.2019 - 12.2019
Boosted company's door and window sales through consistent door-to-door outreach and promotional materials distribution.
Maximized daily productivity by organizing efficient canvassing routes and managing time effectively.
Maintained accurate records of client interactions, ensuring timely follow-ups for potential sales conversions.
Paint Department Sales Associate
Home Depot
05.2018 - 02.2019
Increased repeat business by fostering a welcoming atmosphere that encouraged customers to return for future painting projects.
Provided personalized shopping experiences for customers by taking in account their preferences and offering tailored recommendations.
Provided advice on paint products and application techniques.