Antonio Guerrero
The Bronx
Summary
Dedicated professional with extensive experience in maintaining high standards of cleanliness and sanitation, notably at Planet Fitness. Excelled in customer service and workplace safety adherence, significantly enhancing facility environments and user satisfaction. Demonstrated exceptional teamwork and problem-solving abilities, contributing to a respectful and efficient work setting.
Overview
5
5
years of professional experience
Work History
Janitor
Planet Fitness
01.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Janitor
LA Fitness
05.2021 - 05.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Gas Station Attendant
Cumberland Gas
02.2021 - 01.2022
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Maintained inventory of all saleable items.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
Janitor
YMCA Akron Area
09.2019 - 08.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Education
High School Diploma -
East High School
Akron, OH06.2019
Skills
- Customer service
- Workplace Safety Adherence
- Physical fitness
- Report writing
- First aid and CPR
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Janitor
Planet Fitness
01.2023 - Current
Janitor
LA Fitness
05.2021 - 05.2022
Gas Station Attendant
Cumberland Gas
02.2021 - 01.2022
Janitor
YMCA Akron Area
09.2019 - 08.2021
High School Diploma -
East High School