Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Antonio Guzman

Cicero,IL

Summary

I am a motivated sales professional with a track record of progressive sales achievements. Energetic and goal-oriented, I possess exceptional interpersonal and communication skills. Known for my productivity and hard work, I consistently meet or exceed sales targets and customer service expectations. An interesting fact about me is that I am currently pursuing a college degree in marketing, driven by my passion for sales and advertising. Additionally, I have a keen interest in content creation, particularly in making people laugh and enjoy themselves through game streaming and creating entertaining moments with my community and friends. My aspiration is to possibly make streaming a full-time career one day. Furthermore, I have a strong affinity for fashion and garment design, which allows me to channel my creativity and express my feelings through the creation of new designs and outfits to share with the world.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Vans
Oak Brook, IL
10.2023 - 06.2024
  • Managed inventory by preparing merchandise for sales floor through pricing and tagging.
  • Built strong rapport and lasting relationships with customers through effective engagement
  • Performed inventory checks using store system to source merchandise from various locations
  • Engaged customers in conversations to assess their requirements and advised on the most suitable offerings, resulting in increased sales
  • Boosted revenue by delivering expert recommendations on purchases and encouraging customers to explore additional products
  • Offered knowledgeable responses to customer questions pertaining to merchandise dimensions, available add-ons, and maintenance instructions
  • Organized racks and shelves to maintain store visual appeal, engage with customers and promote specific merchandise
  • Processed product returns efficiently and provided assistance in selecting alternative products for customers

Cashier/Team Member

Portillos
Forest Park, IL
12.2022 - 07.2023
  • Efficiently and accurately operated cash register and processed payments using various methods like cash, check, credit card, gift card, or automatic debit.
  • Managed phone-based catering and take-out order processes to guarantee precise execution of online, catering, and phone transactions. Provided assistance in event planning for guests while complying with serving alcohol regulations (must be 21 years old).
  • Demonstrated excellent communication skills while providing top-notch customer service to enhance guest experience.
  • Engaged with customers to provide comprehensive information on our appetizing dishes and promptly resolved any concerns.
  • Efficiently process orders and handle payments at both the cashier counter and drive thru.
  • Contributed as a valuable member of a team, dedicated to assisting and accommodating the needs of others.
  • Utilized freestyle abilities to enhance the dining experience by delivering orders with personalized rhymes, earning positive customer feedback and building rapport.

Education

Associate of Science - Computer Engineering

Morton College
Cicero, IL
05-2025

Skills

  • Display Setup
  • Customer Service
  • Loss Prevention
  • Regulatory Compliance
  • Order Processing
  • Money Handling
  • Teamwork and Collaboration
  • Sales expertise
  • Customer Assistance
  • Product Knowledge
  • FLUENT IN [Spanish]
  • Upselling strategies
  • Retail merchandising expertise
  • Trend Awareness

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

In high school, I was part of a program called TSI (Technology Service Internship). TSI students operate in a real-world tech support environment. They gain knowledge in servicing mobile devices, networking, and Microsoft Excel Certification. Additionally, they work with hardware, virtualization, cloud computing, and troubleshooting. A rewarding aspect of being a TSI member is the opportunity to apply your technological knowledge to troubleshoot computers brought in by students or teachers for repairs.

Affiliations

  • Played competitive soccer for my high school and also for a team outside of school
  • I have assembled computers and developed software for websites, including clothing stores, as a hobby.
  • I design and create clothing. So far, I've made pants, hoodies, shorts, and some cool accessories.
  • I enjoy modeling clothes and demonstrating my personal styling of the outfits I wear, sharing them with my followers across all my social media platforms.
  • I enjoy streaming video games on Twitch for fun with my friends.

Timeline

Retail Sales Associate

Vans
10.2023 - 06.2024

Cashier/Team Member

Portillos
12.2022 - 07.2023

Associate of Science - Computer Engineering

Morton College
Antonio Guzman