Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Headen

Magnolia Springs,AL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Over 10 years of food service. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Food Court Manager

The Exchange-AAFES
Kwajalein , Marshall Islands
08.2024 - Current

Responsibilities RESPONSIBLE FOR ASSISTING IN THE OVERALL OPERATION OF A RESTAURANT ESTABLISHMENT, TO INCLUDE IMPLEMENTATION AND ENFORCEMENT OF ALL NAMED BRAND FAST FOOD (NBFF) AND THE EXCHANGE STANDARDS IN ACCORDANCE WITH FOOD SAFETY GUIDELINES. RESPONSIBLE FOR FINANCIAL ASPECTS OF EACH RESTAURANT; DAILY RECEIPTS, FIXED ASSETS, ORDERING FOOD AND SUPPLIES.

• ENSURED DAY-TO-DAY FACILITY PERFORMANCE. PROMOTED GREAT CUSTOMER SERVICE, SAFE FOOD QUALITY, RESTAURANT CLEANLINESS AND SANITATION IN ACCORDANCE WITH ALL NBFF AND EXCHANGE STANDARDS.

• DEVELOPED AND MENTORED ASSOCIATES AND SUPERVISORS. TRAINING/FOLLOW-UP • 25% OF STAFF.

• PERFORMED ADMINISTRATIVE/FINANCIAL DUTIES TO PLAN AND BUDGET FACILITY RESOURCES. • COORDINATED TIMELY IMPLEMENTATION OF ALL LOCAL AND BRAND MARKETING PLANS. Supervisory Responsibility

• 1-15 people

Assistant Manager

The Exchange-AAFES
Universal City, TX
10.2021 - 07.2024

The Exchange
Assistant Restaurant Manager(BK)
2019 - Current day

Responsibilities RESPONSIBLE FOR ASSISTING IN THE OVERALL OPERATION OF A RESTAURANT ESTABLISHMENT, TO INCLUDE IMPLEMENTATION AND
ENFORCEMENT OF ALL NAMED BRAND FAST FOOD (NBFF) AND THE EXCHANGE STANDARDS IN ACCORDANCE WITH FOOD SAFETY
GUIDELINES. RESPONSIBLE FOR FINANCIAL ASPECTS OF EACH RESTAURANT; DAILY RECEIPTS, FIXED ASSETS, ORDERING FOOD AND
SUPPLIES.

• ENSURED DAY-TO-DAY FACILITY PERFORMANCE. PROMOTED GREAT CUSTOMER
SERVICE, SAFE FOOD QUALITY, RESTAURANT CLEANLINESS AND SANITATION IN
ACCORDANCE WITH ALL NBFF AND EXCHANGE STANDARDS.
• DEVELOPED AND MENTORED ASSOCIATES AND SUPERVISORS. TRAINING/FOLLOW-UP • 25%
OF STAFF.
• PERFORMED ADMINISTRATIVE/FINANCIAL DUTIES TO PLAN AND BUDGET FACILITY RESOURCES.
• COORDINATED TIMELY IMPLEMENTATION OF ALL LOCAL AND BRAND MARKETING PLANS.

Supervisory Responsibility
• 1-15 people

Shift Manager

The Exchange-AAFES
San Antonio, TX
11.2016 - 10.2019
  • • ASSISTED IN PLANNING, MANAGING AND DIRECTING RETAIL STORE OPERATIONS
    • ASSISTED IN ESTABLISHING FINANCIAL GOALS TO MAXIMIZE SALES, PROFIT, SSR,
    PRODUCTIVITY, TURNS AND INVENTORY.
    • EVALUATED AND ENHANCED CUSTOMER SERVICE AND CUSTOMER SATISFACTION.
    • SUPERVISED, TRAINED, DEVELOPED AND SCHEDULED ASSOCIATES FOR CURRENT
    POSITIONS AND FUTURE GROWTH.
    • MAINTAINED COMPLIANCE, AS APPLICABLE, IN LOSS PREVENTION, ACCOUNTING,
    MONEY TRANSFERS, INTERNAL CONTROLS, ENVIRONMENTAL ISSUES AND
    EPA/ENVIRONMENTAL AGENCIES/ORGANIZATIONS POLICIES, PROCEDURES, RULES
    AND REGULATIONS.

    Supervisory Responsibility
    • 6-10 PEOPLE

Education

High School Diploma -

Bamberg American High School
Bamberg, Germany
06.2004

Skills

  • Operations Management
  • Recruiting and Interviewing
  • Cost Reduction
  • Sales Monitoring
  • Employee Performance Evaluations
  • Product and service knowledge
  • Money Handling
  • Staff Supervision
  • Schedule oversight
  • Workload Management
  • Customer Rapport
  • Employee engagement
  • Staff Training and Development
  • Sales Reporting

Timeline

Food Court Manager

The Exchange-AAFES
08.2024 - Current

Assistant Manager

The Exchange-AAFES
10.2021 - 07.2024

Shift Manager

The Exchange-AAFES
11.2016 - 10.2019

High School Diploma -

Bamberg American High School
Antonio Headen