Antonio Magana

· Provide advanced field service support for precision measurement and inspection systems used in high throughput food and beverage packaging environments.

· Perform calibration, verification, and system validation to customer, OEM, and regulatory requirements.

· Act as primary technical point of contact during on-site service visits, supporting production-critical equipment.

· Diagnose and resolve mechanical, electrical, pneumatic, and vision-related issues under live production conditions.

· Deliver structured service reports, root cause analysis, and corrective action documentation.

· Collaborate with engineering, quality, and service leadership to improve field reliability and system performance.

· Developed a deep understanding of product lines and customer applications, enhancing technical support.

· Assumed a primary technical relationship with customers, providing first-line support and troubleshooting.

· Successfully planned and executed on-site service tasks based on customer needs, ensuring operational efficiency.

· Provided high-level, responsive remote support, utilizing advanced diagnostic tools to resolve issues promptly.

· Collaborated with cross functional teams to offer diagnostic feedback, quality defect analysis, and product enhancements.

· Diagnosed complex technical issues both on-site and remotely, applying electrical and electronic expertise to guide corrective actions.

· Conducted compliance-based services, including calibration and qualification, in adherence to established standards and procedures.

· Delivered exceptional customer service and technical guidance to ensure equipment operated within expected tolerances.

· Played an integral role in training customers in equipment operation, routine maintenance, and validation procedures.

· Produced detailed and insightful service reports for each repair mission, contributing to documentation and process improvement.

· Demonstrated proficiency in utilizing tools, instrumentation, and control systems to achieve optimal outcomes.

· Effectively interacted with cross-functional teams, including engineering, sales, and quality assurance.

· Provided first-class customer service during field visits.

· Instrument calibration to assess function and performance.

· Explained service options, addressed parts requests, and offered recommendations to customers.

· Conducted post-installation training for customers on equipment operation.

· Utilized blueprints and manuals to efficiently restore optimal functionality.

· Communicated effectively with vendors, upper management, and peers.

· Executed annual and preventive system service maintenance activities.

· Provided remote technical support to customers.

· Adhered to industry safety protocols.

· Conducted thorough quality assurance checks before signing off equipment.

· Calibrated pneumatic assemblies to precision operational tolerances.

· Employed advanced diagnostic techniques and test equipment to evaluate electromechanical systems and processes.

· Repaired electrical equipment using tools and diagnostic devices.

· Diagnosed malfunctions and restored equipment for continuous operation. Connected and fixed equipment based on mechanical and electrical blueprints.

· Tested and repaired motors, drives, alarms, and control systems. • Interpreted

electrical/mechanical schematics and diagrams.

· Performed preventative maintenance on industrial equipment.

· Contributed to cross-functional lean manufacturing teams.

· Addressed non-visible repairs in PLCs, Robotics, and I/O devices.

· Managed work orders, maintenance records, and documents via Salesforce and other CMMS software

· Coordinate and implement maintenance training programs related to electrical and control systems.

· Troubleshoot and repair electrical controls systems.

· Variable Frequency Drives

· AC/DC Motors

· Power distribution

· Communication systems

· Diagnosed and repaired electromechanical equipment, minimizing production downtime, and ensuring efficiency.

· Implemented lean manufacturing processes, enhancing overall production efficiency.

· Conducted preventive maintenance, optimizing equipment reliability.

· Installed and maintained electrical and mechanical equipment, adhering to industry codes.

· Efficiently interpreted blueprints, schematics, and layouts for effective repairs.

· Diagnosed and repaired control voltage systems, improving equipment functionality.

· Collaborated on root cause analysis, implementing effective engineering solutions.

· Interpreted electric and electronic schematics and mechanical layouts to diagnose equipment malfunction.

· Recorded all repair, non-repair and PMCS data in the information management systems.

· Updated and modified components and systems to improve operation, while complying with safety standards and regulations.

· Reviewed and interpreted engineering blueprints and drawings to determine best approaches to projects.

· Integrated electrical control system upgradeson electromechanical equipment.

· Performed root cause analysis to determine equipment failure points.

· PLC troubleshooting and I/O validation