Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

ANTONIO MITCHELL II

Murrieta,CA

Summary

Results-driven operations leader with expertise in scaling service-based businesses through streamlined systems, automation, and frontline leadership. Proven track record of maintaining 30–40% profit margins while managing commercial contracts, training teams, and automating workflows. Highly skilled in client acquisition, CRM integration, and process optimization, with strong interpersonal and business development skills. Capable of managing multiple ventures and driving consistent revenue growth.

Overview

5
5
years of professional experience

Work History

Operations Manager

CleanUp Done For You
12.2023 - Current
  • Founded and scaled a residential and commercial cleaning business to over $6,000/month in recurring revenue while managing part-time.
  • Secured and maintained 3+ commercial contracts and over 15 residential clients using targeted outreach and referrals.
  • Increased job close rate by 100% using walk-through sales scripts and visual estimates.
  • Reduced scheduling conflicts by 75% with CRM automation and standardized job templates.
  • Achieved and sustained 30–40% profit margins through strategic hiring and cost controls.
  • Developed all SOPs, quality assurance protocols, and training workflows for cleaning staff.
  • Delegated 80% of operational tasks, managing the business remotely in under 1 hour/day.

Direct Support Professional

Graystone Residential
02.2022 - 01.2024
  • Supported daily living and behavior management for clients in a care setting.
  • Implemented daily goal-based routines to boost independence and confidence.
  • Trained in crisis response and de-escalation for safety and professional care.

Defensive Back

Professional Football CFL
05.2023 - 11.2023
  • Excelled in performance-based, high-pressure environments with strict team cohesion.
  • Participated in team outreach events, youth clinics, and leadership programs.
  • Served as a mentor and representative during media and sponsorship appearances.

Solar Sales Specialist

Empire Solar Solutions
03.2020 - 01.2023
  • Closed 200+ solar contracts, increasing market share by 20% in under 7 months.
  • Presented financing and solar ROI data, improving client confidence and conversion.
  • Mentored new hires in consultative selling, boosting team-wide performance.

Education

Graduate Certificate - Liberal Studies

Purdue University
West Lafayette, IN
01.2022

B.A. - Liberal Studies

Arizona State University
Tempe, AZ
12.2021

A.A. - Kinesiology

Riverside City College
Riverside, CA
05.2019

Skills

  • Operations Strategy & Automation
  • Commercial Cleaning Contracts
  • Team Leadership & Staff Development
  • Workflow Optimization & SOPs
  • CRM Tools & Client Retention
  • Budgeting & Profit Margins
  • Customer Relationship Management
  • Sales & Lead Conversion
  • Quality Control & Job Oversight

Timeline

Operations Manager

CleanUp Done For You
12.2023 - Current

Defensive Back

Professional Football CFL
05.2023 - 11.2023

Direct Support Professional

Graystone Residential
02.2022 - 01.2024

Solar Sales Specialist

Empire Solar Solutions
03.2020 - 01.2023

Graduate Certificate - Liberal Studies

Purdue University

B.A. - Liberal Studies

Arizona State University

A.A. - Kinesiology

Riverside City College

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