Antonio Ortiz
Keke's Breakfast Cafe
Burleson,Tx
Summary
General Manager directing daily restaurant operations across service, staffing, and food quality. Manages P&L analysis, labor costs of $25K+ per month, inventory oversight of 100+ items, and supply orders to protect profitability while keeping teams ready for peak demand. Trains 20+ staff per month in service, food handling, and sanitation while resolving guest concerns and keeping standards high.
2
Certifications
10
years of professional experience
Work History
General Manager
1 Year- Led 3 daily service checks to maintain food quality and timely kitchen and dining room operations.
- Coordinated daily scheduling and shift coverage to keep front- and back-of-house operations fully staffed.
- Trained staff in service standards, food handling, and restaurant procedures to support consistent guest experiences.
- Reviewed profit and loss statements to monitor revenue, control expenses, and support profitability.
- Managed inventory, supply orders, food costs, and waste to keep stock levels aligned with daily demand.
- Resolved guest concerns while maintaining cleanliness, sanitation, and food safety standards throughout the restaurant.
Route Manager
- Applied 120 lawn treatments weekly to residential and commercial properties under strict safety guidelines.
- Diagnosed turf problems, including weed infestations, fungal disease, and nutrient deficiencies.
- Developed customized recovery plans with seasonal fertilization, weed control, and corrective treatments.
- Explained maintenance practices and set realistic expectations for lawn recovery timelines and results.
- Tracked application details and reinforced adherence to environmental safety standards throughout each route.
- Supported long-term lawn health through consistent follow-up care for residential and commercial properties.
Restaurant Manager
3 Years- Managed 5-10 shifts weekly to keep restaurant operations staffed and running smoothly.
- Controlled daily operations with shift management, food cost discipline, and labor controls.
- Directed cleaning and sanitizing standards across dining areas, kitchen spaces, and restrooms.
- Protected company assets through supply management, security protocols, and disciplined scheduling.
- Strengthened team capability through ongoing training, employee development, and performance management.
- Improved customer satisfaction by resolving conflicts and maintaining adequate coverage during busy periods.
Restaurant Manager
1 Year- Handled 100 guest interactions daily to resolve concerns and maintain a positive customer experience.
- Controlled day-to-day restaurant operations through shift management and disciplined food and labor oversight.
- Directed cleaning and sanitizing routines to keep dining areas, kitchen spaces, and restrooms aligned with compliance standards.
- Protected company assets through inventory controls, security protocols, and careful supply management.
- Strengthened team capability by reinforcing training practices, coaching performance, and supporting employee development.
- Maintained customer satisfaction through conflict resolution, reliable staffing coverage, and responsive guest recovery.
Restaurant manager
2 Years- Managed daily restaurant operations with tighter food and labor controls to support efficient service.
- Protected company assets through disciplined supply management, scheduling discipline, and basic security procedures.
- Strengthened team capability through ongoing training, coaching, and employee development.
- Supported customer engagement and conflict resolution to maintain high guest satisfaction during busy service periods.
- Contributed to continuous improvement through marketing support and better employee coverage for expected demand.
Culinary Professional
3 Years- Maintained 2 food safety checks daily to support clean prep areas and prevent cross-contamination.
- Prepared multiple orders simultaneously during service, keeping kitchen output steady under busy conditions.
- Supported slower shifts with training and inventory tasks, maintaining productivity across changing kitchen demands.
- Troubleshot kitchen issues and developed practical solutions to keep daily operations moving smoothly.
Kitchen Manager
- Created weekly menus and coordinated ingredient orders to keep service aligned with planned production.
- Maintained consistent food preparation standards for quality, freshness, and presentation across daily service.
- Coordinated shift coverage across peak and off-peak periods to meet customer demand and operational needs.
Skills
Food cost
Food safety
Schedule coordination
Employee training
P&L analysis
Multi-unit operations
Labor cost control
Operational budgeting
Performance management
Hiring & onboarding
Restaurant forecasting
Area performance reporting
Talent acquisition
Guest recovery
Vendor management
Certification
TABC
Timeline
General Manager
Keke's Breakfast Cafe
01.2025 - 01.2026
Route Manager
Weedex Lawn Care
01.2025 - 01.2025
Restaurant Manager
Rockfish Seafood & Grill
01.2022 - 01.2025
Restaurant Manager
GAPCo
01.2021 - 01.2022
Restaurant manager
Longhorn steakhouse
01.2019 - 01.2021
Culinary Professional
Longhorn steakhouse
01.2016 - 01.2019
Kitchen Manager
Timeless Cafe
01.2016 - 01.2016