Antonio Perez
Coconut Creek,FL
Summary
Resourceful Administrative Specialist with strong organizational skills and proficiency in Microsoft Office Suite, offering bilingual communication in Spanish and English. Proven track record in scheduling, office management, and customer service. Eager to leverage skills and experience in a new role as an Administrative Assistant.
Overview
10
10
years of professional experience
Work History
Administrative Specialist
IST Management Services Inc
Boca Raton, FL
02.2022 - 01.2025
- Managed phone call, message, and email communications to ensure timely responses.
- Maintaining accurate and organized records, files, and databases. Logging and filing mail and reports.
- Preparing reports, presentations, and other documents.
- Overseeing office functions, managing office supplies and office equipment such as copiers to ensure a functional workspace.
- Assisted with project tasks and initiatives. Prepared conference rooms and kitchens as needed, including setting up coffee and meals for client meetings.
- Managing calendars, scheduling meetings and appointments.
- Oversaw visitor reception and phone communications to create a welcoming environment. Coordinated mail handling and addressed customer inquiries to support service excellence. Provided detailed information about products and services to drive customer satisfaction.
Tennis Court Maintenance Attendant
Boca Country Club
Boca Raton, FL
03.2015 - 05.2020
- Prepare tennis courts for play by 7:45 a.m. by brushing courts each morning and afternoon.
- Performed court rolling duties, maintaining operational efficiency when necessary.
- Oversaw maintenance and cleanliness of tennis court grounds.
- Conduct proper maintenance to tennis courts when needed.
- Greet guests and members immediately with a sincere and friendly welcome and respond to guest requests, comments, and concerns in a timely manner.
- Responsible for monitoring product inventory in order to minimize the loss of resort property.
- Guide guests and members to assigned tennis courts.
- Monitored voicemail messages and documented key information.
- Managed incoming phone calls and addressed messages promptly.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL12-2019
Associate in Arts -
Broward College
Coconut Creek, FL08-2015
Skills
- Fluent in Spanish and English
- Clear interpersonal communication
- Proficiency in Microsoft Office
- Good problem-solving skills
- Attention to detail
- Independent and collaborative work
- Customer Service
- Mail sorting and distribution
- Scanning and Copying
- Scheduling appointments
- Time management
- Organizational skills
- Confidentiality and data protection
- Telephone and email etiquette
Timeline
Administrative Specialist
IST Management Services Inc
02.2022 - 01.2025
Tennis Court Maintenance Attendant
Boca Country Club
03.2015 - 05.2020
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Associate in Arts -
Broward College