Deanna Andrade
Commerce City,CO
Summary
With extensive experience in customer service, I have honed my skills in delivering exceptional support and building strong client relationships. I am a motivated, organized, and detail-oriented professional known for my reliability and ability to complete tasks efficiently and accurately.
Overview
14
14
years of professional experience
Work History
Route Processing and Accounting Clerk
Swire Coca-Cola
Denver, CO
02.2022 - 03.2024
- Verified and maintained records of customer accounts, including invoices and payments.
- Sorted, organized, and distributed paperwork to appropriate departments.
- Researched discrepancies in customer accounts for resolution.
- Assisted with the preparation of monthly financial statements and reports.
Order Fulfillment Specialist
The Health Center
Denver, CO
01.2018 - 01.2022
- Coordinated daily order fulfillment operations to ensure timely and accurate delivery of orders.
- Maintained records of all shipments, returns, cancellations, and exchanges according to company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
Packaging Associate
Mahatma Concentrates
Denver, CO
06.2012 - 11.2017
- Received and inspected incoming products to ensure quality standards were met.
- Packaged products according to customer specifications using automated machinery.
- Collaborated with team members to develop new packaging processes that increased efficiency.
- Created labels, tags, and other documentation for each packaged item.
Data Entry Clerk
FulCircle Inc.
Denver, CO
10.2009 - 05.2012
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Maintained the confidentiality of sensitive information entered into the system.
Education
GED -
Emily Griffith Technical College
Denver, CO01-1997
Skills
- Records Management
- Collections and invoice processing
- Report Generation
- Complaint resolution
- Data Entry
- Scheduling
- Inbound and Outbound Calling
- Microsoft Office Suite
- Customer Relationship Management (CRM)
References
- Rose Armijo, VA Office Administrator, (720) 339-8175
- Jami Mathews, Swire Coca-Cola, 720-224-5723
- Julie Segura, (720) 882-4628
Timeline
Route Processing and Accounting Clerk
Swire Coca-Cola
02.2022 - 03.2024
Order Fulfillment Specialist
The Health Center
01.2018 - 01.2022
Packaging Associate
Mahatma Concentrates
06.2012 - 11.2017
Data Entry Clerk
FulCircle Inc.
10.2009 - 05.2012
GED -
Emily Griffith Technical College