ANTONIO RIVERA
Anna,Texas
Summary
Dynamic manager with a proven track record at Alton Logistics LLC, excelling in team leadership and customer service. Enhanced operational efficiency and employee engagement while maintaining a safe environment. Skilled in complex problem-solving and decision-making, consistently achieving high customer satisfaction and optimizing performance within budget constraints.
Overview
13
13
years of professional experience
Work History
Manager
Alton Logistics LLC
04.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Truck Driver
Jr Trucking
06.2012 - 04.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Andover High School
Andover, KSSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Manager
Alton Logistics LLC
04.2015 - Current
Truck Driver
Jr Trucking
06.2012 - 04.2015
Andover High School
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