Antonio Shamasha
Sterling Heights,MI
Summary
Goal-oriented & successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
6
6
years of professional experience
Work History
Car Sales Advisor
Tesla
Troy, MI
04.2024 - Current
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Answered customer inquiries regarding product features, pricing, and availability.
- Educated customers about sales processes, warranty requirements and service standards.
- Negotiated prices with customers who wanted to buy new cars from the Tesla Innovatory.
- Provided follow-up customer service after a car sale was completed.
Samsung Home Theater Vendor Provider
Best Buy
Madison Heights, MI
12.2023 - 04.2024
- Provide customer with best tv in their interest
- Answering all tv and audio questions, to provide great customer service
- Providing customers with best warranty plan to ensure their tv is kept safe for next couple of years.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
General Merchandiser
Meijer
Sterling Heights, MI
03.2020 - 11.2021
- Organized product displays in retail stores according to company guidelines.
- Assisted customers with product selection and answered inquiries about product features.
- Trained new employees on proper handling of merchandise in accordance with company policies.
- Developed and implemented merchandising strategies to increase sales.
Virtual Customer Service Agent
Dynamic BDC
Troy , MI
08.2019 - 03.2020
- Helped customer find the right vehicle & setting up a test drive, to send to the dealership
- Helped customers set up an appointment to get their vehicles checked out through service, to resolve any problems with in the vehicle
- Helped customers find out prices,lease plans and more
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MI05-2020
Skills
- Product Merchandising
- Customer Satisfaction
- Outgoing Personality
- Relationship Selling
- Upselling and Cross Selling
- Client relationship building
- Positive and professional
Languages
Arabic
Professional
Timeline
Car Sales Advisor
Tesla
04.2024 - Current
Samsung Home Theater Vendor Provider
Best Buy
12.2023 - 04.2024
General Merchandiser
Meijer
03.2020 - 11.2021
Virtual Customer Service Agent
Dynamic BDC
08.2019 - 03.2020
High School Diploma -
Sterling Heights High School