Antonio Soto

• Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
• Collaborated with pharmacists to optimize patient care, discussing potential drug interactions and therapy adjustments when necessary.
• Expedited prescription filling process by utilizing strong organizational skills to prioritize workload effectively under high-pressure situations.
• Performed day-to-day non-clinical pharmacy operations, dispensed medical prescriptions to Omnicell machines & patient-specific, ensuring hospital staff had 100% stock availability. (Where state and federal laws/regulations allow)
• Experienced with IV compounds and antiseptic techniques on Hazardous & Non-Hazardous medications to guarantee strict compliance with USP 797, 795 & 800.
• Receives and stores incoming supply orders from external and internal vendors.
• Verify stock levels to maintain inventory records.
• Ensured efficient pharmacy workflow and a positive patient experience.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Maintained strict compliance with state regulations, contributing to successful annual inspections and continuous operation licensure.
• Developed standard operating procedures for common technician tasks, resulting in more consistent work performance across the team.
• Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
• Contributed to cost-saving measures by identifying opportunities for generic substitutions or therapeutic alternatives where appropriate.
• Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Counted, measured, and compounded medications following standard procedures.

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• Operated Walgreens Prescription Software to obtain patient and drug information and process prescriptions to help create an efficient environment in the pharmacy
• Assisted the Pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
• Resolved problems and concerns that customers may have had with Doctors and Insurance Companies, ensuring their satisfaction
• Helped customers acquire what they needed and helped them through their purchases, improving sales
• Reported any issues with quality to my supervisor in order to ensure loss prevention.

• Performed day-to-day non-clinical pharmacy operations, dispensed medical prescriptions to Omnicell machines & patient specific, ensuring hospital staff had 100% stock availability. (Where state and federal laws/regulations allow)
• Experienced with IV compounds and antiseptic technics on Hazardous & Non-Hazardous medications to guarantee strict compliance with USP 797.
• Receives and stores incoming supplies orders from external and internal vendors.
• Verify stock levels to maintain inventory records.
• Ensured efficient pharmacy workflow and a positive patient experience.
• Assist with training of new technician employees in job specific functions.
• Stocked, labeled, and inventoried medication to keep accurate records.

• Performed day-to-day non-clinical pharmacy operations, administrative activities (Where state and federal laws/regulations allow)
• Ensured efficient pharmacy workflow and a positive patient experience
• Served as a full-time certified pharmacy technician
• Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions
• Accountable for the selection, scheduling, and development of pharmacy technician personnel
• Lead training, coaching, and performance management of pharmacy technicians
• Makes decisions regarding performance management including discipline and termination.
• Engaged with customers and patients by greeting them and offering assistance with products and services, resolving customer complaints in a timely manner and answering non-clinical questions to ensure a positive customer experience
• Modeled exemplary customer service practices
• Coordinated and organized pharmacy daily schedule
• Recommended allocation of pharmacy hours to keep or budget under control
• Assured the pharmacy is clean, neat, orderly, and stocked with adequate supplies
• Applied knowledge of Company asset protection techniques
• Supported Pharmacy Manager with diversion monitoring and reported any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

• Analyzed inventory trends and supervised inventory management, including ordering, keeping stock, liquidating stock, and leveraging company resources to avoid shortages and overstock
• Supervised the control of the store’s money including register counts, withdrawals, armored pickups, and safe deposits and keep our cash handling less than $0.30/$1,000
• Oversaw all aspects of bookkeeping including cash reports, invoices, etc.
• Create merchandising plans and ensuring the implementation before due date
• Complied with all company policies and procedures
• Reviewed and analyzed loss prevention data, developed & implemented action plans to reduce loss and keep company goal.
• Reviewed and analyzed financial & performance data for the store to increase sales
• Supervised team members by delegating tasks, setting expectations, and providing feedback and training
• Issued constructive discipline and made discipline recommendations
• Participated in company and on-the-job training to master skills and increase productivity
• Supported Pharmacy, responsible for operating Walgreens Prescription Software to obtain patient and drug information and process prescriptions
• Resolved customer problems or concerns with Doctors and Insurance Companies
• Helped customers acquire what they needed and helped them through their purchases, asking for products that maybe they need to improve our sales
• Communicated regularly with Team Members through one-on-one discussions.

• Analyzed and managed inventory, received merchandise, stocked shelves, and implemented the merchandising of items to increase sales
• Lead the store in all different shifts
• Handled the money and financial closing procedures
• Assisted team members as needed in the different departments of the store
• Connected with customers and offered assistance, helping them find what they need
• Educated customers about our products or services, minimized their wait
• Monitored the customer service provided by the team members
• Provided training to other team members as needed, making sure that all the team members followed all company policies and procedures and reported any concerns to the Store Manager, Assistant Store Manager, and Loss Prevention Supervisor as needed.

• Ensured the quality of service and products in the Photo Department, made sales, and provided customers with accurate and complete photo finishing services, including film and digital.
• Used suggestive selling strategies to increase sales and promote other services provided by our company
• Constructed and maintained store displays to market products and increase sales
• Implemented loss prevention procedures to identify and minimize profit loss