Antonio Souffrance
Cherry Hill,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retail banking professional prepared to deliver exceptional customer service and effective financial solutions. Known for building strong client relationships and providing personalized banking advice. Reliable team player, adaptable to evolving needs, with strengths in account management and transaction accuracy.
Overview
8
8
years of professional experience
Work History
Retail Banker II
TD Bank
08.2023 - Current
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Achieved recognition for being named Employee of the Quarter.
- Demonstrated strong leadership abilities.
Lead Representative
Samsung
10.2022 - 07.2023
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Exceeded performance targets by consistently delivering high-quality work in a fast-paced environment.
- Led cross-functional teams to achieve project goals, fostering collaboration and communication among departments.
Sales Expert
T-Mobile
09.2021 - 10.2022
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge devices
- Approaching service and sales needs with composure, integrity and compassion
Direct Support Professional
AHRC
01.2019 - 04.2021
- Build rapport with patients to establish trust and comfort
- Plan and assist with daily activities such as coordinating meal times, visitors, and participation in activities offered by facility
- Coordinated with other members of the Care Team to create care plans based on patient needs
Delivery
SouthEast Asian Market
01.2017 - 02.2018
- Delivered merchandise to different companies
- Obtained signatures of merchandise recipients
- Trained colleagues regarding process, procedures, and delivery rounds
Education
Rowan College - Respiratory Health
Rowan College
01.2025
Skills
- Leadership
- Fluent In Multiple Languages
- Records Management
- Proofreading
- Editing
- Team Leading
- Mentorship
Languages
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Banker II
TD Bank
08.2023 - Current
Lead Representative
Samsung
10.2022 - 07.2023
Sales Expert
T-Mobile
09.2021 - 10.2022
Direct Support Professional
AHRC
01.2019 - 04.2021
Delivery
SouthEast Asian Market
01.2017 - 02.2018
Rowan College - Respiratory Health
Rowan College