Summary
Work History
Education
Skills
Timeline
Generic

Antonio Tirone

Fort Lauderdale,FL

Summary

Dynamic General Manager with extensive experience in vacation sales proven track record at B.E.S.M, enhancing operational efficiency and profitability through strategic planning and innovative solutions. Skilled in leadership and team building, I implemented training programs that reduced turnover and improved customer retention, driving significant sales growth and fostering a high-performing work environment.

Work History

General Manager

B.E.S.M
Fort Lauderdale, FL
05.2007 - 2022
  • Directed strategic planning initiatives to enhance operational efficiency and profitability.
  • Oversaw budgeting processes, ensuring financial targets aligned with organizational goals.
  • Implemented performance metrics to evaluate team productivity and service quality.
  • Led cross-functional teams in developing innovative solutions to streamline operations.
  • Established training programs that improved staff competencies and reduced turnover rates.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Manager

Ramada Plaza Resorts
Fort Lauderdale, FL
02.2000 - 2006
  • Assisted in project planning and execution to ensure timely completion of objectives.
  • Collaborated with team members to streamline communication and improve workflow efficiency.
  • Supported daily operations by maintaining organized documentation and reporting processes.
  • Coordinated meetings and prepared agendas, ensuring alignment on project goals and timelines.
  • Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed senior-level personnel working in marketing and sales capacities.

Education

None - Athletic Training

Benedictine College
Atchison, KS

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Goal setting
  • Customer retention
  • Consistently meet goals
  • Recruitment
  • Purchasing and planning
  • Sales expertise

Timeline

General Manager

B.E.S.M
05.2007 - 2022

Manager

Ramada Plaza Resorts
02.2000 - 2006

None - Athletic Training

Benedictine College

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