Dynamic and dependable professional with experience at AMC Theatres, excelling in customer service and teamwork. Proven ability to manage guest flow during peak hours while maintaining a clean and safe environment.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theatres
Fullerton, CA
06.2024 - Current
Greeting and assisting guests with ticketing, upholding AMC's "no outside food or drinks" policy, seating, and concession purchases to ensure a smooth and enjoyable moviegoing experience
Operate point-of-sale (POS) systems efficiently to handle transactions for tickets, food, and beverages
Maintain cleanliness and safety of auditoriums, lobby, and restrooms in accordance with company standards
Deliver food and drinks to dine-in theater guests, ensuring prompt and accurate service
Trained across all areas of the theater (excluding hot foods and bar), including Ushering, Runner, Greeter Box Office, Expo, Deliveries, and Concessions
Collaborate with team members and management to manage guest flow during peak hours and maintain high customer satisfaction