
Currently seeking a challenging leadership role by applying creative problem solving skills. Learn management skills with a growing company to achieve optimum utilization of its resources and maximize profits. Looking to continue my career with an organization that will utilize my skills to benefit mutual growth and success. Proficient in managing schedules, administrative functions and employee training. Disciplined and organized leader with a strong call center background focused on customer relations and team leadership. Achievements include improved customer satisfaction scores, increased service quality and reduced call times. Forward-thinking professional adept at developing and implementing successful policies to meet changing demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.