Antonio Abdel Quijada Enriquez
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
9
9
years of professional experience
Work History
Team Leader/Supervisor
The Home Depot
01.2024 - 09.2025
- Led a team of 7 employees, providing guidance and support to ensure successful completion of projects expected
- Monitored team performance and provided regular feedback to drive continuous improvement
- Successfully managed multiple projects simultaneously, ensuring timely delivery within budget constraints
- Created performance metrics and tracked key indicators to evaluate individual and team performance
- Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
Sales Associate
The Home Depot
03.2023 - 12.2023
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Team Leader - Content Moderator
Helpware
09.2020 - 02.2023
- Examine content posted by users in order to determinate if the post is valid for the app (No 18+ content nor harmful descriptions on posts)
- Detect specific details of high-quality clothing to ensure they are not fake or cloned items that needs to be reported
- Create reports of daily metrics and schedules about my Team in order to ensure company expectations
- Create excel sheets with reports with daily metrics reached.
Customer Service Representative
Amazon.com
12.2018 - 09.2020
- Identify and assess customers' needs to achieve satisfaction.
- Assist customers with complaints and questions.
- Give customers information about products and services.
- Take orders, process returns and payments.
Costumer Service Representative
Teleperformance
07.2018 - 09.2018
- Payments, Sales and technical support problems related.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Acknowledging and resolving customer complaints.
Waiter
Le cliff
06.2017 - 08.2017
- Clean presentation.
- Knowledge of the menu and dishes.
- Cleaning and closing of restaurant.
- Prepare tables and kitchen wear.
Cook/Prep
Irori Japanese Restaurant
02.2017 - 04.2017
- Cooking ingredients.
- Create a clean a clean presentation for costumers.
- Prepare kitchen utensils.
- Closing and cleaning kitchen.
- Prepared and cooked a variety of dishes, ensuring high quality and consistency.
Education
Middle school education -
Mixta 55 Cosio Vidaurri
Guadalajara, Jal01.2012
Secondary School Education - undefined
Jaime Torres Bodet
Mazatlan, Sinaloa01.2009
Skills
- Teamwork and collaboration
- Attention to detail
- Technical troubleshooting
- Hardware diagnostics
- Quality assurance
Languages
Spanish
English
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Timeline
Team Leader/Supervisor
The Home Depot
01.2024 - 09.2025
Sales Associate
The Home Depot
03.2023 - 12.2023
Team Leader - Content Moderator
Helpware
09.2020 - 02.2023
Customer Service Representative
Amazon.com
12.2018 - 09.2020
Costumer Service Representative
Teleperformance
07.2018 - 09.2018
Waiter
Le cliff
06.2017 - 08.2017
Cook/Prep
Irori Japanese Restaurant
02.2017 - 04.2017
Secondary School Education - undefined
Jaime Torres Bodet
Middle school education -
Mixta 55 Cosio Vidaurri