Jose Fabian Gutierrez
1051 W Montrose Ave,IL
Summary
Experienced in team management and leadership, leveraging effective communication to motivate and guide teams towards success. Proven track record of implementing strategies that enhance team performance and productivity. Consistently strive to exceed expectations. Focus on customer satisfaction ensures needs and expectations of clients are always met. Long history of proper inventory upkeep and logging for efficient operations.
Overview
10
10
years of professional experience
Work History
Team Leader/Supervisor
Sam’s Club
06.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Warehouse Shipping Clerk
World Wide Technology
11.2021 - 03.2022
- Prepared outgoing orders by packaging items securely for shipment.
- Ensured accurate inventory tracking by maintaining organized records of materials and supplies and keying out shipped inventory
- Maintained accurate inventory records through diligent tracking and updating of stock levels.
Warehouse Equipment Operator
Ryder
09.2021 - 10.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Hood cleaning tech/receptionist
EMS HOOD Cleaning
10.2014 - 05.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Skills
- Problem-solving
- Teamwork and collaboration
- Customer support focused
- Billingual
Timeline
Team Leader/Supervisor
Sam’s Club
06.2022 - Current
Warehouse Shipping Clerk
World Wide Technology
11.2021 - 03.2022
Warehouse Equipment Operator
Ryder
09.2021 - 10.2021
Hood cleaning tech/receptionist
EMS HOOD Cleaning
10.2014 - 05.2020
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