Open To Work
Jessica Daugherty
Louisville,KY
Work Preference
Summary
Results-driven Team Leader experienced in optimizing workflows and enhancing team performance. Achieved significant productivity increases and improved compliance through effective process improvements and training initiatives. Focused on motivating team members, managing daily operations, and delivering creative solutions to meet organizational goals.
Overview
9
9
years of professional experience
Work History
Team Leader/Supervisor
Rev-A-Shelf LLC
Louisville, KY
03.2023 - 06.2026
- Managed daily team operations, optimizing workflow and ensuring task clarity for operators. team Leader at Rev-a-shelf. Prepared jobs for operators, ensuring clarity on the tasks and proper job execution. Managed break schedules and conducted inspections of parts and performance, promoting a high standard of quality and efficiency. Facilitated improvement workshops, boosting team skills and knowledge to enhance overall performance. Implemented process improvements that reduced downtime and increased productivity. Monitored performance metrics to ensure compliance with quality standards.
- Trained new employees on company policies and operational procedures, fostering compliance and understanding.
Housekeeping/Laundry Supervisor
Mr. Haws
Bowling Green, Kentucky
12.2020 - 02.2023
- Maintained exceptional cleanliness standards and attention to detail across all tasks, ensuring client satisfaction. Engaged clients to understand specific preferences, delivering tailored cleaning services. Applied efficient techniques to enhance productivity while upholding quality. Followed strict confidentiality protocols when managing sensitive information and personal items. Demonstrated punctuality by consistently arriving on time for appointments. Adhered to detailed checklists, ensuring comprehensive tasks completion. Customized cleaning services to align with client preferences, enhancing satisfaction. Managed multiple assignments effectively, maintaining high quality. Coordinated with team to successfully complete larger projects within deadlines.
Organizing and Cleaning all Designed areas
Campos Cleaning Service
Bowling Green, KY
05.2017 - 11.2020
- Executed comprehensive cleaning of residential homes, maintaining cleanliness and sanitation standards. Organized cleaning tasks to meet client expectations and deadlines. Maintained environments through dusting, vacuuming, and sanitizing bathrooms and kitchens.
- Collaborated with diverse team to resolve product and service issues, enhancing overall customer satisfaction.
Education
GED -
Fredonia, KYSkills
- Team management
- Performance monitoring
- Process optimization
- Quality assurance
- Training facilitation
- Customer relationship management
- Conflict resolution
- Team building
- Client engagement
- Employee training
- Attention to detail
- Effective communication
- Time management
- Issue resolution
- Strategic planning
- Problem-solving
- Teamwork and collaboration
- Team motivation
- Workflow management
- Leadership
Timeline
Team Leader/Supervisor
Rev-A-Shelf LLC
03.2023 - 06.2026
Housekeeping/Laundry Supervisor
Mr. Haws
12.2020 - 02.2023
Organizing and Cleaning all Designed areas
Campos Cleaning Service
05.2017 - 11.2020