Antonio Alvarez
Ceres,CA
Summary
Motivated future Clinician possessing 10 years of in-depth experience in a counseling setting. Effective communicator and motivator comfortable diffusing stressful situations and managing various types of personalities. Team-oriented professional with background in higher education leadership and management.
Overview
28
28
years of professional experience
Work History
Loan Program Specialist
YOSEMITE COMMUNITY COLLEGE DISTRICT
05.2018 - Current
- Responsible for developing Federal Direct Loan Policy and Procedures for Yosemite Community Colleges
- Created 100% of loan application and intake process for Yosemite Community Colleges
- Currently training others on intake and loan process.
- Developing Financial Literacy program to make sure that students are aware of how to manage finances
- Regularly meet with department administrators and staff to introduce, present, and train them on implementation and procedures of newly developed loan program
- Created loan websites both Modesto Junior College and Colombia College
- Regularly do Presentations.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Worked alongside other professionals to outline and implement program plans and objectives.
Office Manager
Cairo Counseling
05.2012 - Current
- Handle office duties such as phone calls & scheduling.
- Conduct phone consultations for prospective clients.
- Helped manage caseloads for therapist.
- Manage incoming mail and documents make sure they are going to appropriate therapist.
- Create, manage and maintain Cairo Counseling website making sure it is up to date with all new and fresh content.
- Create documents, forms and letters.
- Speak with current clients and help them with insurance questions and referrals.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Loan Specialist
SAN JOAQUIN DELTA COLLEGE
11.2015 - 05.2018
- Originating and preparing student loans for disbursements
- Together with Senior loan specialist complete front end of loan process which requires 2nd check of all loans that are being processed to make sure are correct and that will be extracted and disbursed appropriately
- Notifying and training specialist of any errors in their processing of loan
- Daily use ed-connect to import files and reports
- Distribute information as needed and communicate any important messages that come in
- Used COD to confirm receipt of MPN and Loan Entrance documents
- Confirm SULA and check remaining eligibility
- Guide students through financial aid process
- Help them through verification process
- Make sure documents are submitting and filled out correctly
- Work closely with students to make sure all is set for their aid
- Have assisted with multiple programs from: outreach- Visiting schools and giving presentations
- Book Voucher program- Running reports, assigning book vouchers to other specialist and doing reconciliation on student funds
- Loan Default- reduced loan default rate by 30%
- Educated students on proper and responsible loan borrowing.
Financial Aid Specialist/ Financial Aid Director
KAPLAN COLLEGE
Salida, CA
05.2010 - 11.2015
- Through Teamwork financial aid office was consistently top 5 in company, student accounts was in top 10 also
- Assist students with financial aid process for all students
- Created award letters, cleared
- C-Codes, performed verification and dealing with overlapping loan periods, transfer credits
- When promoted to director, did above and created budgets, managed schedules, hired and supervised new staff.
Financial Aid Director
BETHANY UNIVERSITY
01.2006 - 05.2010
- Provided leadership as senior member of enrollment team
- Responsible for development, implementation, and maintenance of comprehensive financial aid services for students from federal, state, institutional, and private sources
- Administered financial aid budget to maximize enrollment while maintaining full compliance with all federal, state, and University regulations, policies, and procedures
- Responsible for oversight and implementation of financial aid leveraging strategies, financial aid policies, and awarding practices for institution to increase strategic distribution of aid
- Developed strong working relationships with Registrar, Student Accounts, Student Affairs and other key partners across University
- Supervised and managed employees and student workers.
Education
Master of Arts - Counseling Psychology
National University
San Diego, CA02.2024
Master of Science - Administration And Leadership
Kaplan University
2015
Bachelor of Science - PSYCHOLOGY
Palo Alto University
06.2012
ASSOCIATE OF SCIENCE - COMPUTER SCIENCE
High Tech Institute
09.1999
Skills
- Problem solving abilities
- Project management
- Ability to collaborate
- Oral and Writing Communication
- Cultural Sensitivity
- Active Listening
- Managerial experience
- Fluent in Spanish
- Market research and analysis
- Educational Programs
- Compassionate Care
Accomplishments
- Managed student service committee
- Directed Community Events
- Handled functions related to community outreach
- Instituted student development program
- Consulted with placement sites
- Supervised team of 4 staff members.
- Developed Loan Website for YCCD Financial Student Services
- Developed Federal Loan Policy and Procedure for YCCD
- Developed Policy for awarding scholarship
- Created Procedure Manual for Auditing purposes
- Developed Template Form letter
- Spearheaded new Student Appreciation program, which increased retention
- Directed Staff and Faculty affair committee
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Loan Program Specialist
YOSEMITE COMMUNITY COLLEGE DISTRICT
05.2018 - Current
Loan Specialist
SAN JOAQUIN DELTA COLLEGE
11.2015 - 05.2018
Office Manager
Cairo Counseling
05.2012 - Current
Financial Aid Specialist/ Financial Aid Director
KAPLAN COLLEGE
05.2010 - 11.2015
Financial Aid Director
BETHANY UNIVERSITY
01.2006 - 05.2010
Master of Arts - Counseling Psychology
National University
Master of Science - Administration And Leadership
Kaplan University
Bachelor of Science - PSYCHOLOGY
Palo Alto University
ASSOCIATE OF SCIENCE - COMPUTER SCIENCE
High Tech Institute
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