Antony Santos
Chicago,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Vendor
Power Distributing
01.2022 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Insurance Sales Agent
Primerica
03.2021 - 09.2021
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Tax Account Assistant
Gonzalez Tax Services
01.2018 - 04.2020
- Entered customer order details into system, accepted payments and updated accounts.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Used advanced software to prepare documents, reports, and presentations.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Implemented orderly, organized filing systems for easy record retrieval.
Education
No Degree - Business Management
NEIU
Associate of Arts - Edducation
Millersville University of Pennsylvania
Millersville, PA06.2017
Skills
- Account Servicing
- Contract Negotiation
- Food Safety and Sanitation
- Point of Sale Operation
- Opening and Closing Procedures
- Cash Handling
- Stock Management
- Processing Payments
- Multitasking Abilities
- Cultural Awareness
- Basic Math
Certification
- Certified Drivers License, Power Distributing LLC - 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Vendor
Power Distributing
01.2022 - Current
Insurance Sales Agent
Primerica
03.2021 - 09.2021
Tax Account Assistant
Gonzalez Tax Services
01.2018 - 04.2020
No Degree - Business Management
NEIU
Associate of Arts - Edducation
Millersville University of Pennsylvania
- Certified Drivers License, Power Distributing LLC - 2023
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