Antony Williams
Decatur
Summary
Dynamic professional specializing in client consultation and process improvement. Proven ability to analyze needs, develop tailored solutions, and collaborate with teams to deliver impactful results. Committed to enhancing customer relationships and achieving operational excellence.
Overview
17
17
years of professional experience
Work History
Sales Associate
Landers Mclarty NIssan
Huntsville,Al
07.2024 - Current
- Collaborated with finance department to facilitate seamless loan processing for customers.
- Trained new sales associates on product knowledge and effective sales techniques.
- Conducted product demonstrations, highlighting features to align with customer needs.
- Utilized CRM systems to track sales leads and manage client interactions effectively.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
Owner
Excellence auto sales
Huntsville, Alabama
01.2019 - Current
- Managed daily operations and ensured quality service delivery.
- Supervised daily cleaning operations across multiple facilities to ensure cleanliness.
- Trained and guided staff in proper cleaning techniques and equipment usage.
- Managed inventory of cleaning supplies and requested replenishments as needed.
- Conducted routine inspections to maintain high standards of sanitation and safety.
- Managed daily operations for a successful auto sales business.
- Developed relationships with customers to enhance sales experiences.
- Oversaw inventory management and vehicle procurement processes.
- Trained and mentored staff on sales techniques and customer service.
- Created marketing strategies to promote vehicle offerings effectively.
- Handled financial transactions and maintained accurate records.
- Ensured compliance with industry regulations and safety standards.
- Implemented process improvements to streamline operations and enhance efficiency.
Sales Associate
Terminix Pest Control
Madison,AL
01.2022 - 03.2024
- Delivered exceptional customer service by addressing client inquiries and resolving issues efficiently.
- Assisted in identifying pest control needs through detailed inspections and assessments.
- Educated customers on pest prevention methods and product usage for enhanced home safety.
- Maintained accurate records of customer interactions and service appointments in CRM system.
Residential Sales
Conditioned air solutions
Huntsville, AL
02.2020 - 01.2021
- Analyzed client needs to develop tailored strategic solutions.
- Collaborated with cross-functional teams to enhance project delivery processes.
- Conducted research to support data-driven decision-making for clients.
- Presented findings and recommendations to client leadership teams.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
Commercial HVAC Sales
Jake Marshall Inc.
Huntsville, AL
03.2019 - 12.2020
- Analyzed client needs to develop tailored consulting solutions.
- Facilitated workshops to engage stakeholders and gather insights.
- Advised on best practices for operational efficiency and process improvement.
- Prepared detailed reports outlining findings and proposed actions for clients.
Certified Sales Associate
Landers Mclarty Dodge Chrysler Jeep Ram
Huntsville, Alabama
03.2017 - 12.2019
- Assisted customers in selecting vehicles that fit their needs.
- Conducted vehicle demonstrations to showcase features and benefits.
- Negotiated sales agreements to finalize vehicle purchases.
- Provided detailed product knowledge to educate customers on options.
- Maintained customer relationships through follow-up communications.
Electrician Top Helper
Jim Early Services
Huntsville, Alabama
01.2014 - 02.2017
- Assisted electricians with installations and repairs of electrical systems.
- Maintained tools and equipment for safe and efficient operation.
- Supported troubleshooting of electrical issues in residential settings.
- Learned local building codes and safety regulations for compliance.
- Organized job sites to ensure efficient workflow and safety practices.
Account Manager
Aarons sales lease
Decatur, AL
01.2010 - 02.2013
- Managed customer accounts to ensure satisfaction and retention.
- Maintained client accounts to ensure satisfaction and retention.
- Developed strong relationships with key stakeholders to foster collaboration.
- Analyzed customer feedback to identify areas for service improvement.
- Negotiated contract terms with clients to optimize revenue opportunities.
- Utilized CRM systems to track client interactions and sales activities.
- Provided technical support to customers regarding products and services.
- Resolved customer disputes or complaints in a timely manner.
- Assisted in developing budgets for future projects and initiatives.
Education
Associate of Science - Computer Animation And Imaging
Virginia College
Huntsville, AL05-2004
High School Diploma - undefined
Austin High School
Decatur, NE05-1995
Skills
- Daily operations management
- Staff training
- Quality assurance
- Inventory management
- Facility inspections
- Data analysis
- Strategic solution development
- Client consultation
- Process improvement
- Customer relationship management
- Problem solving
- Team collaboration
- Negotiation techniques
- Action planning
- Agile methodology implementation
- Value proposition development
- Staff hiring
- Talent development
- Human resource management
- Hiring and staffing
- Business management
- Business development
- Cost reduction
- Budget administration
- Social media control
- Labor relations
- Sales management
- Sales leadership
- Business marketing
- Consulting
Timeline
Sales Associate
Landers Mclarty NIssan
07.2024 - Current
Sales Associate
Terminix Pest Control
01.2022 - 03.2024
Residential Sales
Conditioned air solutions
02.2020 - 01.2021
Commercial HVAC Sales
Jake Marshall Inc.
03.2019 - 12.2020
Owner
Excellence auto sales
01.2019 - Current
Certified Sales Associate
Landers Mclarty Dodge Chrysler Jeep Ram
03.2017 - 12.2019
Electrician Top Helper
Jim Early Services
01.2014 - 02.2017
Account Manager
Aarons sales lease
01.2010 - 02.2013
High School Diploma - undefined
Austin High School
Associate of Science - Computer Animation And Imaging
Virginia College