Antoun Geris
Columbus,OH
Summary
Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Successful Owner/Operator with expertise in Type industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Owner Operator
Go Games And Toys
06.2022 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed long-term strategic goals for the business based on market trends analysis.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Performed statistical analyses to gather data for operational and forecast team needs.
Catering Assistant
National Orthotics Club
05.2014 - 01.2019
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Contributed to increased sales through upselling additional catering services during client consultations.
- Developed customized menus for clients based on dietary needs and preferences, resulting in positive feedback.
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
- Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.
- Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
- Participated in post-event evaluations to identify areas of improvement for future catering assignments.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
Education
Bachelor Of Administrative Studies - Finance
The Hashemite University
Amman/ Jordan04.2018
Skills
- Financial Planning
- Budget Development
- Operations Oversight
- Personnel Management
- Operations Management
- Relationship Management
- Hiring
- Documentation and Reporting
- Payroll Processing
- Staffing
- Business Planning
- Team Leadership
- Financial Management
- Sales Strategy
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Owner Operator
Go Games And Toys
06.2022 - Current
Catering Assistant
National Orthotics Club
05.2014 - 01.2019
Bachelor Of Administrative Studies - Finance
The Hashemite University
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